What are the responsibilities and job description for the Regional Account Manager position at arvato Bertelsmann?
Your Tasks
The Account Manager has end to end responsibility for operational and financial processes for the particular client, including client engagement and negotiation on a daily basis
Initiates and delivers on order fulfillment, kitting and assembly, returns management, and multiple process improvement projects in both a B2B and B2C environment
Responsible for complete P&L ownership
Full engagement and collaboration with finance and operations teams
Develops client presentations and participates in new product launches and overall development of the client
Manages all client related day to day issues, reporting and invoicing. Serves as liaison between customer, client service representative, procurement, management staff, operational departments and other distribution and logistics personnel
Performs other special assignments as directed by Business Unit Directors
Working in a collaborative team environment, managing a client services delivery team responsible for oversight of operations in achieving service level agreements, efficiencies and quality measurements
Planning of all logistics related activities for upcoming launches, display builds and distribution orders for both B2B and eCommerce B2C deliveries
Additionally you will have oversight in the following processes-Invoicing, Global Status Reporting, QBR- Preparation / Analysis / Presentation, Project Management, Continuous Process Review
Your Profile
B.A. or B.S. degree or equivalent work experience preferred
WMS knowledge in a distribution environment, SAP preferred
Minimum three year Project or Account Management experience
Must possess financial analysis skills
Good PC skills and high proficiency with MS Office
We Offer
Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.
EOE Protected Veterans / Disability
