What are the responsibilities and job description for the Application Support Analyst 1 position at Arvest Bank?
Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .
Position is Monday through Friday 8 am to 5 pm with ability to work additional hours as needed.
Location: 103 S Bloomington St, Lowell, AR.
6 Months Or More In FES Support Preferred.
Summary:
The story of Arvest is one of commitment started by our founders in 1961, with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers first as we continue to fulfill our mission – People helping people find financial solutions for life.
Job Title: Application Support Analyst 1
An Application Support Analyst (ASA) 1 at Arvest performs a range of tasks to support the organization’s software applications and systems. They are responsible for monitoring and resolving software issues, troubleshooting, implementing software updates, documenting procedures, and ensuring software compliance. The ASA 1 plays a crucial role in maintaining the stability and reliability of the applications used and ensures the organization can operate effectively and efficiently.
We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.
What You’ll Do at Arvest: (Other duties may be assigned.)
Toolbox for Success:
The associate must be able to travel occasionally by themselves within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
We offer competitive compensation, benefits packages, and significant professional growth.
Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our associates. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply.
Grade 13I
Pay Range: $28.84 - $34.25 per hour
Position is Monday through Friday 8 am to 5 pm with ability to work additional hours as needed.
Location: 103 S Bloomington St, Lowell, AR.
6 Months Or More In FES Support Preferred.
Summary:
The story of Arvest is one of commitment started by our founders in 1961, with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers first as we continue to fulfill our mission – People helping people find financial solutions for life.
Job Title: Application Support Analyst 1
An Application Support Analyst (ASA) 1 at Arvest performs a range of tasks to support the organization’s software applications and systems. They are responsible for monitoring and resolving software issues, troubleshooting, implementing software updates, documenting procedures, and ensuring software compliance. The ASA 1 plays a crucial role in maintaining the stability and reliability of the applications used and ensures the organization can operate effectively and efficiently.
We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.
What You’ll Do at Arvest: (Other duties may be assigned.)
- Provide daily operational support for application systems under the guidance and support of more senior staff.
- Implement, patch, test, and apply software updates under supervision, ensuring applications are up-to-date and the changes do not impact organizational operations.
- Assist in preparing supporting documentation, such as training materials and user guides.
- Maintain record of system requests and problems that occur (down time, system failure, error messages, and actions taken).
- Help identify and resolve technical issues related to application systems, ensuring they are functioning optimally, and the data is accurate and secure.
- Ensure applications comply with industry standards and regulations, working with compliance teams to implement any necessary changes.
- Participate in on-call rotations as needed.
- Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
Toolbox for Success:
- Bachelor’s degree or equivalent experience in technical or support experience
- 1 year of technical or support experience
- A broad range of skills including:
- Scripting/programming
- Server maintenance
- Troubleshooting/problem solving
- Experience with PHP, Python, or PowerShell
- Experience with Move It, Active Batch or Enterprise Scheduling software is preferred
- Relevant military experience is considered for veterans and transitioning service members
The associate must be able to travel occasionally by themselves within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
We offer competitive compensation, benefits packages, and significant professional growth.
Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our associates. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply.
Grade 13I
Pay Range: $28.84 - $34.25 per hour
Salary : $29 - $34
