What are the responsibilities and job description for the Admissions Coordinator position at Arya Therapy Center?
Arya Therapy Center is a progressive mental health facility opening this spring in Newton, MA. We specialize in Intensive Outpatient Therapy (IOP), Day Treatment, Individual, Group, and Family Counseling. Our mission is to provide holistic, evidence-based, and client-centered care to support individuals on their path to mental wellness and recovery.
Position Overview:
Arya Therapy Center is seeking a compassionate and detail-oriented Admissions Coordinator to serve as the first point of contact for individuals seeking mental health treatment. This role is critical in ensuring a seamless, supportive, and efficient admissions process for clients, their families, and referral sources. The Admissions Coordinator will facilitate intake screenings, insurance verification, documentation processing, and collaboration with clinical teams to ensure clients receive the appropriate level of care.
Key Responsibilities:
- Conduct initial phone and in-person screenings to assess treatment needs and determine the appropriate level of care.
- Gather relevant medical, psychological, and substance use history to assist in creating personalized treatment plans.
- Work closely with clinical and medical teams to determine bed availability and appropriate treatment options.
- Schedule and coordinate admissions, ensuring a smooth transition for new patients into the treatment program.
- Maintain regular communication with referral sources, keeping them informed of patient admissions and progress when appropriate.
- Verify insurance coverage and benefits, explaining financial responsibilities to patients and their families.
- Assist patients in exploring financial assistance options or payment plans, ensuring transparency in treatment costs.
- Provide clear and accurate information about treatment programs, services, and therapies offered at the center.
- Address questions and concerns from prospective patients, families, and referral sources with a compassionate and nonjudgmental approach.
- Handle urgent or crisis situations with professionalism, empathy, and swift decision-making.
- Provide immediate support and connect individuals to appropriate crisis resources when needed.
Qualifications:
- Minimum 2 years of experience in admissions, intake coordination, or case management in a mental health, behavioral health, or healthcare setting.
- Strong knowledge of mental health and substance use treatment programs.
- Experience with insurance verification, benefits coordination, and financial assistance processes.
- Excellent organizational, communication, and interpersonal skills to support clients and collaborate with teams.
- Ability to handle sensitive information with confidentiality and adhere to HIPAA regulations.
- Proficiency in electronic health records (EHR) systems and strong administrative skills.
Compensation & Benefits:
- Competitive salary ($60,000 - $75,000, based on experience).
- Health & dental insurance options.
- Paid time off (PTO), including vacation and sick leave.
- Professional development stipend for ongoing education and training.
- Opportunities for career growth and advancement.
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- West Newton, MA 02465: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $75,000
