What are the responsibilities and job description for the Volunteer Engagement Manager position at ASAE: The Center for Association Leadership?
ASIS International is a non-profit professional membership organization located in Alexandria, VA. Our 34,000 members work to create a safer world in which to live, work, and play by uniting security professionals globally to grow resilient communities!
Founded in 1955, ASIS International is a global community of security practitioners, each of whom has a role in the protection of assets - people, property, and/or information. Our members represent virtually every industry in the public and private sectors, and organizations of all sizes. From entry-level security managers to CSOs to CEOs, the ASIS community is global and diverse.
We are seeking an experienced association professional to join our dynamic, creative, fun, and supportive team as a
Volunteer Engagement Manager.
This is an exciting opportunity to work closely with volunteer leaders who live and work in Europe, the Middle East and North Africa (MENA), and Sub-Saharan Africa. You will play a key role in driving member engagement and enhancing ASIS’ local and regional value across the regions. As the primary liaison for chapters in these regions, you will help ensure volunteer leaders are supported, trained, and empowered to effectively lead their chapters, engage members, and promote ASIS’s mission. In coordination with the VP of Member Engagement, you will also work closely with ASIS’s regional boards in Europe and Sub-Saharan Africa, as well as regional leadership in MENA, to coordinate tasks, track progress, and deliver regular reports.??
In this role, you will also coordinate key aspects of ASIS’ Subject Area Communities, collaborating with the Director of Volunteer Engagement to strengthen not only the program, but relationships between community and chapter leadership, fostering new opportunities for volunteer collaboration and member engagement.
The Most Successful Candidate Will Possess
A bachelor’s degree with at least 5 years of progressive association and membership or chapter relations experience. CAE highly desirable.
Experience working within and/or managing a chapter relations operation. This includes involvement in the development of resources, toolkits, and training materials for region/chapter leaders.
Experience serving as liaison to internal and external groups, volunteers, and other working groups.
Experience working with international chapters is a huge plus.?Ability to converse in multiple language is also very helpful – French or Spanish preferred.
Strong interpersonal skills and ability to communicate and listen well – comfort with interacting at all levels of the organization and provide high-level customer service.? Must be a good problem solver and facilitator, with excellent critical thinking and analytical skills.? Strong team/relationship building, presentation and group facilitation skills.?
Significant knowledge and experience using CRM or comparable association management systems. Experience with NetForum, Higher Logic, and survey software is a plus. Excellent working knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint).
ASIS is committed to fostering an environment of diversity, equity, and inclusion. We offer a collaborative work environment where we strive to create a culture of belonging for all our employees.?As we seek to fill this position, we highly encourage applicants from diverse backgrounds to apply. ASIS is proud to be an equal opportunity and affirmative action employer. We provide equal employment opportunities to all qualified candidates without regard to race, ethnicity, sexual orientation, gender identity or expression, age, religion, national origin, disability status, or status as a protected veteran. EOE/M/F/D/V/SO
ASIS offers an amazing and supportive work environment and provides a comprehensive benefits package that includes a rich health insurance program (medical, dental, and vision), very generous 401(k) contributions, and a flexible work-life including great holiday and PTO benefits. ASIS works in a primarily remote, work-from-home environment, with only an occasional need to be at our Old Town, Alexandria, Virginia office.
Founded in 1955, ASIS International is a global community of security practitioners, each of whom has a role in the protection of assets - people, property, and/or information. Our members represent virtually every industry in the public and private sectors, and organizations of all sizes. From entry-level security managers to CSOs to CEOs, the ASIS community is global and diverse.
We are seeking an experienced association professional to join our dynamic, creative, fun, and supportive team as a
Volunteer Engagement Manager.
This is an exciting opportunity to work closely with volunteer leaders who live and work in Europe, the Middle East and North Africa (MENA), and Sub-Saharan Africa. You will play a key role in driving member engagement and enhancing ASIS’ local and regional value across the regions. As the primary liaison for chapters in these regions, you will help ensure volunteer leaders are supported, trained, and empowered to effectively lead their chapters, engage members, and promote ASIS’s mission. In coordination with the VP of Member Engagement, you will also work closely with ASIS’s regional boards in Europe and Sub-Saharan Africa, as well as regional leadership in MENA, to coordinate tasks, track progress, and deliver regular reports.??
In this role, you will also coordinate key aspects of ASIS’ Subject Area Communities, collaborating with the Director of Volunteer Engagement to strengthen not only the program, but relationships between community and chapter leadership, fostering new opportunities for volunteer collaboration and member engagement.
The Most Successful Candidate Will Possess
A bachelor’s degree with at least 5 years of progressive association and membership or chapter relations experience. CAE highly desirable.
Experience working within and/or managing a chapter relations operation. This includes involvement in the development of resources, toolkits, and training materials for region/chapter leaders.
Experience serving as liaison to internal and external groups, volunteers, and other working groups.
Experience working with international chapters is a huge plus.?Ability to converse in multiple language is also very helpful – French or Spanish preferred.
Strong interpersonal skills and ability to communicate and listen well – comfort with interacting at all levels of the organization and provide high-level customer service.? Must be a good problem solver and facilitator, with excellent critical thinking and analytical skills.? Strong team/relationship building, presentation and group facilitation skills.?
Significant knowledge and experience using CRM or comparable association management systems. Experience with NetForum, Higher Logic, and survey software is a plus. Excellent working knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint).
ASIS is committed to fostering an environment of diversity, equity, and inclusion. We offer a collaborative work environment where we strive to create a culture of belonging for all our employees.?As we seek to fill this position, we highly encourage applicants from diverse backgrounds to apply. ASIS is proud to be an equal opportunity and affirmative action employer. We provide equal employment opportunities to all qualified candidates without regard to race, ethnicity, sexual orientation, gender identity or expression, age, religion, national origin, disability status, or status as a protected veteran. EOE/M/F/D/V/SO
ASIS offers an amazing and supportive work environment and provides a comprehensive benefits package that includes a rich health insurance program (medical, dental, and vision), very generous 401(k) contributions, and a flexible work-life including great holiday and PTO benefits. ASIS works in a primarily remote, work-from-home environment, with only an occasional need to be at our Old Town, Alexandria, Virginia office.
