What are the responsibilities and job description for the Technical Writing Intern position at Ascend Learning Career Opportunities?
We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
WHAT YOU’LL DO
We are searching for a Technical Writing Intern in our Product organization. The Technical Writing Intern will work alongside the Product teams to provide internal and external documentation for Ascend’s various learning platforms for both employees and clients. The role consults with subject matter experts for information about software components, assists with intercompany communication regarding new products, works within content management systems and generates written help documentation and announcements for clients. This is a full-time position for students pursuing degrees in Technical Writing or other related disciplines for Summer 2025.
WHERE YOU’LL WORK
This position will work a hybrid schedule from our office in Leawood, KS. Remote candidates will be considered.
HOW YOU’LL SPEND YOUR TIME
- Edit, maintain and create content for various learning platforms
- Research and write client-oriented documentation for new and updated software components
- Create and post software enhancement and general communication announcements
- Establish framework and structure for ongoing sustainable documentation management with support for TPM leadership
- Attend various meetings and conversations to gain a better understanding of technologies and documentation needs.
- Provide iterative updates to TPM leadership. Incorporate feedback in a timely manner
- Organize internal reference material within the company Wiki
- Revise and contribute to stand-alone help documentation for individual tools
WHAT YOU’LL NEED
- Currently enrolled in a bachelor’s degree in a technical writing or other related disciplines (e.g. communications, creative writing, business analysis)
- Basic HTML and Wiki knowledge
- Familiarity with technical writing principles
- Ability to thoroughly research and learn in areas that may be unfamiliar
- Excellent writing and editing skills
- Demonstrated organizational and teamwork skills, strong attention to detail, and a willingness to work collaboratively
- Proficient using the Microsoft Office applications suite
- Excellent verbal and written communication skills
Fostering A Sense of Belonging
We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
About Ascend Learning
As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.
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