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Assistant Coordinator of Emergency Housing

ASCEND Mental Wellness
Glens Falls, NY Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 4/19/2025

Established in 1948, The Mission of ASCEND Mental Wellness is to encourage and assist individuals in discovering pathways to their optimal mental health and wellness, while supporting hope and awareness of well-being in our community.

We are currently looking to fill the position of Assistant Coordinator of Emergency Housing. This individual will oversee all aspects of the Cooper St. and Housing First Emergency Interim Rooms totaling 16 beds, transitional/emergency apartments for individuals who are homeless or unstably housed.

ASCEND offers a comprehensive benefit package including healthcare benefits, retirement plan enrollment, and paid time off including holidays, vacation, personal and sick time. Salary will be based on qualifications.

A sign-on bonus is offered for this position.

Responsibilities include, but aren't limited to, the following

  • Oversee all aspects of the Cooper St. and Housing First Emergency Interim Rooms totaling 16 beds.
  • Conduct initial interim room screenings
  • Coordinate intakes and discharges of emergency interim rooms.
  • Ensure all necessary documentation is in the electronic health record.
  • Regularly discuss cases with necessary providers, including Warren and Washington Counties Departments of Social Services.
  • Meet with interim guests minimally once a week to discuss progress toward pathways to permanent housing.
  • Participate in Coordinated Entry assessments and Coordinated Entry monthly meetings.
  • Attend all Continuum of Care meetings as instructed by the Residential Coordinator.
  • Report to Program Coordinator on all aspects of the interim room guest’s status.
  • Attend house briefings with Residential Coordinator and Assistant Coordinator of Cooper St. apartments and Housing First.
  • Supervise and assist Residential Specialists as needed.
  • Learn and actively use the electronic health record.
  • Assist Program Coordinator with chart audits.
  • Update HMIS Coordinated Entry with interim guest progress and referral status.
  • Participate in administrative meetings as scheduled.
  • Work with all internal and outside entities to coordinate care.
  • Ensure cleanliness and upkeep and maintenance of interim room suite.
  • Ensure all interim room guests comply with the interim guest agreement.
  • Participate in implementing program policies, referral and discharge procedures and follow up procedures.
  • Develop individual service plans with assigned residents, coordinate with other care providers (i.e. - day program, medical and mental health providers).
  • Work with the resident’s families as appropriate.
  • Encourage effective communication, personal and interpersonal awareness and independence among staff and residents. Instruct residents in the use of safety procedures and routines.
  • Assist residents with community integration (i.e.- programs, services, entertainment, socialization, etc.).
  • Provide informal case management services and counseling to residents as needed.
  • Be attentive to the residence and its functioning, make small repairs as needed and inform supervisor of larger maintenance issues.
  • Implement fire drills and report safety concerns to supervisor immediately.
  • Attend regularly scheduled staff meetings and required in-service training.
  • Assist supervisor with statistical reporting, collection of fees. Provide documentation for all financial transactions as required by supervisor.
  • Act as On Call as scheduled.
  • Facilitate discharge/transition of residents.
  • Provide behavioral intervention when necessary and work with residents to utilize self-control/improved coping skills in de-escalation.
  • Represent the agency in a positive manner.
  • Assist in OMH certification/re-certification processes as needed.
  • Complete special projects as assigned by supervisor.
  • Work along the Supervisory team (Coordinator & Assistant Coordinator) to oversee operations of the Cooper St. apartments

Qualifications:

  • High School Diploma, or equivalent, with at least five years’ experience working in the human services field. An Associate’s degree in the human services field may be substituted for two years’ experience.
  • Valid NYS driver’s license acceptable to Agency insurance standards.
  • Must have the ability to work independently, have good problem-solving skills and have the ability to work as part of a multi-disciplinary team.

Job Type: Full-time

Pay: $42,000.00 - $52,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Human Services: 5 years (Required)

Work Location: In person

Salary : $42,000 - $52,000

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