People Success Business Partner

Great to Meet You! We are Ascenda

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement.

We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Robinhood, Ramp, HSBC, Virgin Money (Australia), SMBC (Japan), ICBC (China), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.

We are a thriving global Loyalty as a Service company and experiencing rapid expansion. Join our dynamic finance team as one of its earliest leaders, contributing to the development of our financial planning strategies as we strive for hypergrowth. Our team spans 20 cities worldwide, with dual headquarters in Singapore and New York, totaling 250 team members.

Join us as a HR Business Partner in New York

As we continue to expand our presence in the US, we are looking for a HR Business Partner to execute an ambitious people strategy to drive growth in a fast paced environment.

As a HR Business Partner, you will play a critical role in shaping the people strategy for a key market or functional area as well as driving global initiatives that have impact across the entire organisation, aligned to our people strategy. You will act as a trusted advisor to senior leadership, driving initiatives across compensation and benefits, talent management, organizational design, and performance management.

Your Impact

Strategic HR Partnership and Stakeholder Management

• Act as a strategic advisor to senior leaders, helping shape decisions around organizational effectiveness, leadership development, workforce planning and talent management
• Foster strong relationships with key stakeholders, ensuring alignment between business needs and people strategies
• Lead change management initiatives, influencing and guiding leaders through organizational transformation
• Leverage data analytics to identify trends and provide actionable insights to business leaders on employee performance, engagement, turnover, and other key HR metrics
  
  

Talent Management, Development and Engagement

• Partner with business leaders to assess organizational needs and identify skills of the future alongside current skill gaps; and implement solutions that enhance productivity and workforce capability
• Drive talent development programs that enhance employee growth and retention
• Use data-driven insights to influence key talent decisions and build leadership capability
• Partner with business leaders to build succession strength in their teams
• Develop and implement programs that enhance employee engagement and foster a diverse and inclusive culture
  
  

Performance Management and Rewards

• Foster a high-performance culture by designing and supporting performance management processes that drive accountability, growth, and talent retention
• Integrate rewards strategy with the performance management process, linking compensation and recognition with individual and team achievements
• Partner with external consultants or internal teams to build scalable total rewards programs and develop competitive compensation structures that attract and retain the best talent
  
  

Employee Relations & Compliance

• Provide guidance on employee relations issues, resolving conflicts and maintaining a positive work environment.
• Ensure Ascenda’s people practices comply with local and international labor laws, especially as the company scales globally
  
  

Who You Are

• Proven experience working with senior leadership in a fast-paced, innovative, and global organization
• Deep understanding of HR processes, talent management, rewards philosophy, employee relations, and organizational development
• Exceptional interpersonal, communication, and influencing skills, with the ability to build trust and rapport with stakeholders at all levels
• Strong analytical and problem-solving skills, using data to drive decisions and improvements
• Ability to navigate organizational dynamics and manage sensitive employee relations matters
• Deep understanding of employment laws and regulations across multiple countries/regions, especially the US
• Agile and adaptable to rapid changes in a high growth organisation
• Prior experience in consulting or large technology organisations is preferred
• You enjoy staying updated on HR best practices, emerging trends, and new technologies to continuously improve HR processes and contribute to the company’s innovation
  
  

Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the fintech innovation space, shaping the future of how customers engage with financial products. You'll be part of an environment that prizes groundbreaking ideas and their rapid execution. We provide unparalleled career growth opportunities in a supportive and dynamic environment, complemented by a competitive compensation package that recognizes your impact.

Ascenda is dedicated to diversity and inclusion, welcoming candidates from all backgrounds. Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

Ready to power growth for the financial services industry? Apply now! Together, we'll redefine what's possible.