What are the responsibilities and job description for the Senior Manager, Commercial Operations - Job ID : CO25 position at Ascendis Pharma?
Ascendis Pharma is a dynamic, fast-growing global biopharmaceutical company with locations in Denmark, Europe, and the United States. Today, we're advancing programs in Endocrinology Rare Disease and Oncology.
Here at Ascendis, we pride ourselves on exceptional science, visionary leadership, and skilled and passionate colleagues.
Guided by our core values of Patients, Science, and Passion, we use our TransCon® drug development platform to fulfill our mission of developing new and potentially best-in-class therapies to address unmet medical needs.
Our culture fosters a place where skilled, adaptable, and highly resourceful professionals can truly make their mark. We offer a dynamic workplace for employees to grow and develop their skills.
The Senior Manager is responsible for driving operational effectiveness across the pharmaceutical sales organization, with a strong focus on Veeva CRM & Events Management, Sample Operations, Fleet Management and Field Onboarding and Training. This position will collaborate internally with all US Commercial Stakeholders including sales leadership and supporting two field brand teams.
This position will be based in Princeton, NJ & this role requires a strategic thinker with strong leadership skills and a deep understanding of operations and Veeva CRM systems :
Key Responsibilities :
Commercial Operations & Veeva CRM / Events Management :
- Primary point-of-contact for field sales specialists and managers; provided daily end-user support
- Primary liaison to IT-Sales & Marketing Enablement team for business requirements definition, project prioritization, data stewardship, testing (UAT), and software release implementation activities.
- Administered quarterly sales territory alignments, territory hierarchy changes, roster maintenance.
- Member of cross-functional new product launch readiness teams
- Conduct new hire / onboarding training for Veeva CRM users
- Develop and implement comprehensive onboarding programs for new field employees.
- Conduct training sessions to ensure field staff are proficient in company policies, procedures, and tools.
- Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
- Establish and lead territory and account alignments, including managing a third-party vendor.
- Roster Management
- Fleet Management, including conversion from a Reimbursement program to a Fleet program.
- Vendor Credentialing administrator for all field personnel.
- CRM administrator and trainer for sales with over 100 users
Sample Operations :
Requirements
A note to recruiters :
We do not allow external search party solicitation. Presentation of candidates without written permission from the Ascendis Pharma Inc Human Resources team (specifically from : Talent Acquisition Partner or Human Resources Director) is not allowed. If this occurs your ownership of these candidates will not be acknowledged.
Benefits
