PlanSource Implementation Analyst

PlanSource Implementation Analyst

Direct Hire

Remote for client based in Jacksonville, FL

The PlanSource Implementation Analyst is responsible for the implementation, monitoring, and maintenance of the firm's technology offerings for our clients. This resource is responsible for building, supporting, and managing the benefits administration platform. In partnership with broker and client groups, they gather information about client's benefit offerings to configure a customized benefits enrollment platform to meet the client's specifications.

Essential Functions

• Responsible for implementing, renewing, and ongoing service of employee benefit enrollment platforms.
• Work with clients and account management teams to understand client needs; review details of benefit plans and policies to determine technology and system requirements.
• Participate in sales and service calls with clients and Business Development Team to introduce technology tools to clients.
• Work with carriers, clients, and account teams to facilitate file feeds between benefits administration systems, carriers, payroll vendors, and/or other HRIS systems.
• Perform data management of enrollment and/or employee demographic data as needed.
• High proficiency in Excel to perform data audits and comparisons.
• Accountable for timely and accurate reporting of all enrollment data.
• Research and resolve client issues, share findings with team members and client.
• Establish and cultivate relationships with clients, vendors, carriers, and internal departments to ensure successful implementations, renewals, and ongoing administration.
• Support and train team members and clients on how to use their benefits administration system.

Skills/Qualifications

• Previous experience in the employee benefits field, with 2 years HRIS/HCM systems experience.
• Exceptional oral and written communication and relationship-building skills.
• Prior experience with PlanSource required
• Demonstrated ability to provide guidance, leadership qualities.
• Ability to present information confidently in small and large group settings.
• Exceptional time management and organization skills with attention to accuracy and detail.
• Ability to look logically at technology and business-related issues and find or develop solutions.
• Ability to handle multiple priorities in a rapidly changing environment and adapt to change in the workplace.
• Ability to grasp and understand business concepts and issues.
• Must be a self-starter and be able to work independently with minimal supervision.
• Must perform well in a high-energy, dynamic, and team-oriented environment.
• Advanced computer skills and expert knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word).

Other

• Benefits Administration experience and/or HRIS system experience
• ACA Processing Experience
• Familiar with different carrier Enrollment files and EDI feeds (csv format, flat files, ANSI 834 files, FMLA files)
• Payroll Integration Experience
• Case building/Implementation experience a must have

Benefits

• Quarterly Bonuses
• Generous paid time off
• Dynamic and team-oriented work environment
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Retirement Plan with employer match

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.

Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.

Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.