What are the responsibilities and job description for the VP Relationship Manager - International Banking position at Ascendo Resources?
This is your chance to take the lead in an international financial setting, guiding a high-performing team while driving business growth. If you're a strategic thinker with a deep understanding of international banking operations, sales, and customer service, we want to hear from you!
Responsibilities:
- Lead and develop a team to strengthen client relationships and enhance banking services.
- Establish and maintain strong connections with international clients to promote banking products and services.
- Conduct client meetings, including overseas travel, to drive business growth and ensure customer satisfaction.
- Provide expert guidance on compliance and regulatory requirements, ensuring adherence to policies and procedures.
- Oversee account management, ensuring smooth operations and resolution of client concerns.
- Collaborate with internal departments to streamline processes and enhance customer experience.
- Train team members on relationship management best practices, account procedures, and compliance standards.
- Identify business opportunities through cross-selling and up-selling banking products.
- Monitor and manage key account activities, ensuring high retention and satisfaction rates.
Qualifications:
- Bachelor’s degree in Business Administration, Finance, or a related field preferred.
- 5 years of experience in international banking, relationship management, or financial services.
- Strong leadership and team management skills with a track record of success.
- Advanced knowledge of banking regulations and compliance requirements.
- Excellent communication and negotiation skills, with the ability to engage at all levels.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and banking systems.
- Ability to travel internationally as needed to meet with clients and drive business growth.
- Strong problem-solving skills with a client-focused approach.
