Demo

Logistics Coordinator

Ascendo
Jacksonville, FL Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/6/2025

The Afterhours Project Coordinator is responsible for overseeing transportation operations during evening hours to ensure the safe, on-time execution of heavy haul projects. This role ensures all capacity is assigned efficiently, standard operating procedures (SOPs) are followed, and shipments remain on track throughout the night. The Afterhours Project Coordinator plays a vital role in maintaining service standards, troubleshooting issues, and supporting carrier relationships.

Essential Duties and Responsibilities

  • Dispatch trucks accurately to maintain a smooth flow of product and meet customer demands.
  • Negotiate with transportation providers to secure the best rates and service.
  • Monitor shipments from pickup through delivery, providing real-time tracking and updates (Track & Trace).
  • Maintain strong relationships with carriers to ensure capacity and monitor service performance.
  • Communicate effectively with carriers, internal teams, and stakeholders to address transportation needs.
  • Apply accessorial charges as needed and ensure proper documentation.
  • Update and maintain transportation management and operations systems (TMS).
  • Prioritize workload and tasks to focus on key service and quality performance issues.
  • Troubleshoot and resolve complex transportation challenges quickly and effectively.
  • Utilize specialized industry and company systems, reference materials, and industry knowledge to process shipments accurately.
  • Work extended hours as needed to support project demands.
  • Maintain consistent attendance and professionalism in all interactions.
  • Perform other duties as assigned.

Knowledge, Skills, and Abilities

  • Strong customer service experience, particularly in logistics, pricing, and quoting.
  • Knowledge of DOT regulations and multi-state geography.
  • Proficiency in Microsoft Office applications and transportation management systems.
  • Excellent data entry and keyboarding skills with a focus on accuracy.
  • Strong interpersonal skills to interact effectively with both internal and external customers.
  • Exceptional problem-solving abilities and a proactive approach to finding solutions.
  • Self-motivated, with the ability to work independently and display initiative.
  • Strong organizational and time management skills.
  • Ability to multi-task in a fast-paced, high-pressure environment.
  • Keen attention to detail with excellent follow-up skills.
  • Effective written and verbal communication skills.
  • Proven track record of reliability, attendance, and service excellence.
  • Must be fluent in English.
  • Education and Experience Requirements

  • High School Diploma or GED required.
  • BA / BS in Logistics, Transportation, or a related field preferred (or equivalent work experience).
  • 2 years of dispatch operations experience, including direct experience working with drivers.
  • Heavy haul and / or specialized transportation experience preferred.
  • Previous CDL driver experience is a plus but not required.
  • This position is ideal for a detail-oriented and proactive logistics professional with experience in dispatch operations and transportation coordination. If you thrive in a high-pressure, fast-paced environment and are passionate about ensuring seamless transportation execution, we encourage you to apply!

    Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

    Contact information

    Lucile Stella

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