Events Director

The Events Director sets corporate event strategy and leads a team of Event Managers to oversee all corporate and line-of-business events, both internal and external. This leader establishes best practices for the end-to-end event ecosystem including strategy, planning, process, budget, contracts, resourcing, on-site execution and measurement of event ROI against business and brand goals. Effective partnership across Ascensus, as well as with external vendors, and the ability to identify opportunities to gain efficiencies and improve planning by consolidating vendor and property relationships, will be key. The Events Director will manage a team of FTE Event Managers and contractor resources. 

Section 2: Job Functions, Essential Duties and Responsibilities

• Partner with Ascensus’ marketing, sales, and business development teams to set strategy and oversee execution for events that align with business objectives, develop processes to measure ROI, and provide attendees with an integrated, consistent experience that amplifies the Ascensus brand.
• Lead events team, setting clear expectations that continuously improve our event experience, providing regular feedback and encouraging the team’s professional development.
• Manage internal and external resources required to conceive, plan, and execute high-quality and high-impact events.
• Foster a culture of continuous improvement based on data, feedback and measurement.
• Regularly assess approach and event results to ensure all events are executed based on best practices, the most effective technology solutions, and current best-in-class event industry trends.
• Build, manage, and audit external contracts and partnerships that enable the event infrastructure.
• Oversee total quality and effectiveness of event components and track and adjust.
• Maintain an annual event calendar and implement a system that anticipates long-term planning and effective event management for the organization’s meetings, conferences, trade shows, and events.
• Maintain and manage the vendor relationship for the Ascensus brand store, making branded premium items available for purchase by Ascensus leaders, employees, key partners, and clients.
• Proactively prepare backup plans and solve potential and immediate issues relating to the successful execution of event programs.
• Oversee post-event surveys of attendees to enable process improvement, and provide post-event analysis, budget recaps, and participant feedback, incorporating learning into future plans.
• Take an expert-partner approach and use effective communication skills to apply industry best practices and innovative solutions and secure buy-in from key leaders.
• Manage collaboration across internal team members and external vendor partners to ensure successful workflow, process, and tools to support events.
• Represent events team efforts at key meetings to provide status updates, planning decisions, innovative solutions, and brand governance.
• Protect, secure, and ensure proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• Demonstrate our Core Values of People Matter, Quality First and Integrity Always® in all actions on a day-to-day basis showing personal support of our organizational culture.
• Assist with other tasks and projects as assigned
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day-to-day basis showing your support of our organizational culture.

Supervision  

• The Events Director will oversee the activities of both FTE and contractor resources as assigned and provide cross-functional leadership and goal setting for year-over-year enhancement to our event program and people.

Section 3:  Experience, Skills, Knowledge Requirements

• Bachelor’s Degree in meeting and event management, marketing, hospitality, or a related field.
• A minimum of 8 years of event management experience in a fast-paced corporate environment required where events contributed to commercial outcomes.
• Experience leading corporate event teams preferred.
• Financial services industry experience preferred.
• Experience overseeing various event types, including C-level executive conferences; sales and client meetings; networking receptions; associate appreciation initiatives; and industry tradeshows and conferences.
• Proven ability to provide leadership, interpret direction, and translate organizational goals into effective event capabilities, vision, and process.
• Experience managing vendor sourcing and contract negotiations that maximize cost effective partnerships at scale.
• Ability to foster professional relationships that result in consistent and courteous communication with clients and colleagues.
• Excellent organizational, planning, communication, and team management skills.
• Independent and proactive thinker adept at setting team goals, prioritizing, and making decisions while managing the effective execution of events assigned to FTE and contractor-sourced resources under the Events Directors supervision.
• Experience working with Microsoft Office Product Suite, including Word, Excel, and PowerPoint.
• Experience working with emerging solutions that support event registration, tracking, and overall attendee experience.
• Ability to work a flexible schedule with occasional evening/or weekends with approximately 20% travel.

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.

We are proud to be an Equal Opportunity Employer

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.