What are the responsibilities and job description for the Senior Employee Education Consultant position at Ascensus?
Who We Are
Newport, an Ascensus Company, helps companies offer their associates a more secure financial future through retirement plans, insurance, and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.
Job Summary : The Senior Education Consultant is responsible for providing “best in class” communications and education support for Newport’s retirement and executive benefit plan clients and their employees. In this position, the senior consultant will be responsible for supporting some of our largest and most high-profile clients. The senior consultant will collaborate with client service teams to create and execute education initiatives that enhance the overall client experience and achieve measurable business objectives. Objectives include understanding client needs, identifying participant behaviors, and the appropriate application of resources. The Senior Communications Consultant will participate in finals presentations, plan implementations and enrollments, annual plan reviews, and deliver participant education and open enrollment sessions.
This position will be supporting our Central and Mountian Time Zone clients. The position may be remotely located. The selected candidate must be able to work Central and Mountain Time Zone hours and travel to clients in the area (for in-person meetings / presentations)
What You Will Do :
Research, design, write, and edit client communications programs, using a multi-media approach, i.e., print, electronic, in-person, etc.
Participate in on-site client and participant presentations, including sales presentations, annual plan reviews, and participant education meetings.
Partner with other departments to develop and deliver various types of communications.
Identifying measurable goals and work with management to track and report results for education and communication campaigns.
Drive client follow-up on a regular basis, working in collaboration with Newport’s client service teams.
Proactively recommend new communication and education initiatives based on marketplace observations, participants, and client needs.
Effectively communicates with individuals at all levels within the organization.
Meets competing deadlines in a very fast-paced, dynamic, and demanding environment with a high degree of urgency and accuracy.
Focuses on learning in everyday activities and events.
Collaborates with and openly shares knowledge with colleagues.
Regular, reliable, and punctual attendance.
Required Education, Experience and Certificates, Licenses, Registrations
Bachelor's degree in Communications, English, Business Administration, Marketing or a related field.
Ideal candidates will have between 5-7 years of experience in the retirement plan or benefits consulting marketplace, with demonstrated expertise across various marketing disciplines, including client communications programs.
Strong attention to detail and experience in proofreading and editing.
Strong PC skills, including Word, Excel, PowerPoint, and Brainshark.
Excellent writing and creative skills.
Knowledge of graphic identity standards.
Strong presentation skills : Able to effectively communicate, both verbally and in writing, the value of products, services, and complex ideas to key audiences.
Strong project management skills : Able to develop and execute project plans. Manage multiple assignments at a time and work well under pressure.
Knowledge of current issues and marketplace trends.
Competencies
Analytical
Builds Collaborative Relationships
Commitment to Excellence
Customer Oriented
Detail Oriented
Excellent Verbal and Written Communication Skills
Fostering Teamwork
Information Seeker
Integrity
Judgement
Networking Skills
Planning and Organizing
Problem Solver
TRAVEL : Up to 60% (Will depend upon Client needs for in-person or virtual presentations)
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and / or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).
