Real Estate Brokerage Office Manager - Operations and Strategy

Job Title: Real Estate Brokerage Office Manager - Operations and Strategy

Location: Santa Fe, New Mexico

Company: Keller Williams Realty GO Network - Santa Fe

Job Type: Full Time (In Person Only- no remote options available)

About Us:
The KW GO Network is a leading real estate brokerage committed to providing exceptional service to our clients while fostering a collaborative and innovative work environment for our team. We are seeking an experienced Office Manager with a strong background in operations and strategic planning to lead and optimize our office’s performance.

Job Description:
As the Real Estate Brokerage Office Manager - Operations and Strategy, you will play a crucial role in enhancing the operational efficiency and strategic direction of our brokerage. You will be responsible for overseeing day-to-day operations, managing office staff, and developing strategies that support the growth and success of the organization. The ideal candidate will have a strong understanding of real estate operations, excellent leadership skills, and a proactive approach to problem-solving.

Key Responsibilities:

- Operations Management: Oversee the daily operations of the brokerage, ensuring smooth workflow and efficient processes. This includes managing office supplies, technology, and facilities.

- Team Leadership: Supervise and mentor administrative staff and real estate agents to foster a positive work environment. Conduct regular performance reviews and provide ongoing training and support.

- Strategic Planning: Collaborate with executive leadership to develop and implement strategic plans that align with the company’s goals. Analyze market trends and operational metrics to identify areas for improvement. Implementation of systems for optimal efficiency.

- Client Relationship Management: Maintain and enhance relationships with clients and partners to ensure high levels of satisfaction and retention. Address inquiries and resolve any issues as they arise.

- Financial Oversight: Assist with budgeting, financial reporting, and expense management. Monitor financial performance and recommend adjustments to achieve profitability targets.

- Marketing Support: Coordinate with the marketing team to develop and implement promotional strategies that drive brand awareness and support sales goals.

- Compliance and Documentation: Ensure that the brokerage complies with all local, state, and federal regulations. Maintain accurate records of transactions, contracts, and other essential documents.

- Technology Implementation: Manage office technology systems and platforms for real estate transactions, CRM, and communication. Identify and implement new tools to improve productivity and efficiency.

- Event Coordination: Plan and coordinate company events, training sessions, and community outreach initiatives to foster team engagement and industry presence.

**Qualifications:**

- 3 years of Business Administration, Real Estate, or a related field preferred.
- 3 years of experience in office management, preferably within a real estate brokerage or a similar environment.
- Proven ability to lead and manage a team effectively.
- Excellent organizational, time management, and multitasking skills.
- Exceptional interpersonal and communication skills, both verbal and written.
- Proficient in Microsoft Office Suite and real estate management software (e.g., MLS, CRM systems).
- Strong analytical skills with a focus on strategic planning and problem-solving.
- Ability to work independently and collaboratively in a fast-paced environment.

What We Offer:

- Competitive salary 
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional development and career advancement.
- A dynamic and inclusive work environment.

How to Apply:
Interested candidates should submit their resume and a cover letter detailing their relevant experience.

KW GO Network is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary : $50,000 - $60,000