What are the responsibilities and job description for the Technical Product Manager position at ASCOT GROUP?
This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.
Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.
The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.
Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims. Ascot exists to solve for our clients’ brightest tomorrow, through agility, collaboration, resilience, and discipline.
The Technical Product Manager plays a critical role in supporting the expansion of Ascot’s US based operations. This role will play the dual role of a Product Manager and the Delivery Lead for implementing the changes in underlying systems, including IMS. This person must be able to liaise with the different business partners - Underwriters, Claims, Finance & Accounting, Reinsurance and Operations; and translate those requirements into product features and deliverables.
Responsibilities:
- Interact with different Lines of Business to understand their products and system requirements to manage those products
- Define, document and maintain business workflows with respect to system interaction
- Support launch of new Lines of Business – set-up for the product, rater mapping, form upload and tagging, system workflow definition etc.
- Manage vendor priorities & quality for custom development, bug resolution and general application support
- Support Business as Usual (BAU) requirements such as updating system configurations, new policy form uploads, updating policy documentation etc.
- Support middle office and back-office functions such as reinsurance, claims, accounting, and compliance.
- Debug issues identified by business users in Live or Test environments by determine root cause and define solution plans
- Liaise with Operations team to support the back office and UW shared services groups
- Manage access and provide administrative support of IMS for the company
- Bring best practices and collaboration as the company grows
- Support company’s audit (internal & external) and security needs
- Assist with additional ad hoc projects as required.
- Bachelor's degree required, Master's or higher education preferred.
- At least 3 years’ experience as a PM with a good understanding of SDLC methodologies like Waterfall & Agile
- Experience with policy Admin systems like IMS is a plus
- Must have Insurance industry experience
- Visio and workflow design skills
- Good understanding of APIs and web-methods
- Working knowledge of SQL
- PMP/PMI certification a plus
- Must be positive, self-motivated, and possess strong interpersonal and communication skills.
- Strong attention to detail and verifying data, maintaining high levels of accuracy.
- Highly customer-centric both internally and externally.
- Strong problem solving and decision-making abilities.
- Strong collaborative skills in a fast-paced team-centric environment.
- Proficient in Microsoft Office.
The salary range for this position is $130,000-$140,000.
Company Benefits
The Company provides a competitive benefits package that includes the following (eligibility requirements apply):
Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Life Insurance, AD&D, Work/Life Resources (including Employee Assistance Program), and more
Leave Benefits: Paid holidays, annual Paid Time Off (includes paid state /local paid leave where required), Short-term Disability, Long-term Disability, Other leaves (e.g., Bereavement, FMLA, Adoption, Maternity, Military, Primary & Non-Primary Caregiver)
Retirement Benefits: Contributory Savings Plan (401k)
#LI-Hybrid
Salary : $130,000 - $140,000
