What are the responsibilities and job description for the Dental Front Desk Receptionist position at Ashland Dental Associates?
Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. This role is essential in ensuring the smooth operation of our clinic and providing exceptional customer service to our patients. The ideal candidate will have experience in medical office management, scheduling, and familiarity with electronic health record systems.
Responsibilities
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Manage incoming calls and respond to inquiries in a professional manner.
- Schedule patient appointments efficiently using medical scheduling software.
- Maintain accurate patient records and ensure confidentiality at all times.
- Process patient information and insurance details using eClinicalWorks or similar systems.
- Assist with the preparation of care plans and other documentation as needed.
- Perform data entry tasks, including 10 key typing for patient records.
- Collaborate with medical staff to ensure seamless patient flow within the clinic.
- Handle administrative tasks such as filing, scanning, and organizing documents.
Skills
- Proficiency in medical office management practices.
- Experience with medical scheduling software such as Athenahealth or Eaglesoft is preferred.
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Familiarity with computerized systems for managing patient care and records.
- Attention to detail and strong organizational skills to manage multiple tasks efficiently.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Knowledge of care plans and their implementation within a clinical setting is a plus.
Join our team as a Front Desk Receptionist where you can make a difference in the lives of our patients while enjoying a dynamic work environment!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18 - $22