What are the responsibilities and job description for the Sales Associate Excellence position at ashley furniture?
Transform Homes, Transform Lives
The role of a Retail Sales Associate at Ashley Furniture is multifaceted. As the face of our brand, you will be responsible for transforming store guests into loyal customers by guiding them through their home furnishings journey. With your expertise in home decor and style, you will create inspiration, enthusiasm, and excitement about Ashley's products. By helping our guests discover the styles that reflect their lives and designing rooms they love to live in, you will be an integral part of our team.
Your Key Responsibilities
The role of a Retail Sales Associate at Ashley Furniture is multifaceted. As the face of our brand, you will be responsible for transforming store guests into loyal customers by guiding them through their home furnishings journey. With your expertise in home decor and style, you will create inspiration, enthusiasm, and excitement about Ashley's products. By helping our guests discover the styles that reflect their lives and designing rooms they love to live in, you will be an integral part of our team.
Your Key Responsibilities
- Deliver world-class service experience for every customer and guest, maintaining a welcoming and professional presence at the front desk.
- Process sales orders accurately and efficiently, adhering to cash handling protocols, and aid customers with credit applications and financing matters as required.
- Address customer concerns independently whenever possible and support inventory management and loss prevention procedures.
- Meet and exceed sales goals, align to KPI's and performance standards, and complete additional tasks as assigned by management.