What are the responsibilities and job description for the Full-Time Office Associate position at Ashley Homestore?
We are growing and Ashley Homestore is hiring a Full-Time Office Associate in South Hills Village!
Were a family-owned company with a history of caring for our employees, customers, and community!
Nationally Known, Locally Owned - Join the Ashley Family!
Hiring Immediately! $15.25/hr.
Ashley Homestore's Compensation and Benefits Program Offers:
Ashley Homestore Compensation and Benefits Program Offers:
- Increased Pay Rates - Earn more at Ashley Homestore
- Paid Training - A Blended Training Approach
- Growth Opportunities We loves to promote from within
- Great Benefits Medical, Dental, Vision, Life & Disability Insurance, 401K, and PTO
- Generous Employee Discount
- Friendly, Supportive Work Environment
- Beautiful Showroom with Top Brands & Trends
Office Associate Job Description/Duties:
- Performs all customer service and clerical support duties; this includes answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
- Ensures productive and accurate processing of customer transactions and maintenance of all records, including accounts receivable records.
- Provides clerical support for all sales and store associates and maintains all files accurately.
- Accurately enters information regarding sales transactions and order information into computer systems.
- Verifies all information related to orders is accurate; identifies and corrects discrepancies.
- Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance with corporate guidelines.
- Completes and processes credit applications, payments and financing paperwork.
- Communicates with internal and external personnel in a professional and timely manner.
- Other duties as assigned/needed.
Skills/Requirements:
- Must have flexibility/availability to work a retail hours/scheduling; this includes days, evenings, weekends, holidays and/or special events.
- Must have excellent verbal and written communication skills, as well as listening skills.
- Must have outstanding customer service skills.
- Previous Customer Service/Clerical/Office/Administrative experience is highly preferred.
- Retail and/or service industry experience a plus.
- Must be detail oriented and have excellent organizational and interpersonal skills.
- Experience and/or proficiency with computerized-based systems and technologies, i.e. Windows, Microsoft Office, POS Systems, digital/mobile devices, etc.
- Ability to meet all physical demands and requirements of the position.
Education:
- High School Diploma and/or GED Equivalent and above.
Salary : $15
