QA Manager - IT

QA Manager or Lead   About Ashley Stewart: Ashley Stewart is a global fashion and lifestyle brand that has propelled itself to be on the vanguard of social commerce. Since its founding in 1991 in Brooklyn, New York, Ashley Stewart has always stood for uncompromising style, fashion, confidence & empowerment for the woman who flaunts her curves. Today, Ashley Stewart offers the hottest looks with 88 stores across the United States, a leading and global  e-commerce presence at www.ashleystewart.com, a powerful social media presence @byashleystewart and a growing multimedia and events arm at Ashley TV.   Our Philosophy:  At Ashley Stewart, our core values include collaboration, authenticity, respectfulness, and an entrepreneurial spirit. Our success is a result of having a culture rooted in compassion and kindness. The Ashley Stewart team plans and executes in unison daily. We know that Ashley Stewart exists solely because our customers trust and believe in what the brand stands for – fashion, confidence, optimism, and sexiness. Everything we do as a Company is with our customers and associates in mind. To our customers, Ashley Stewart is as much about a relationship as it is a shopping experience. And to our associates, Ashley Stewart is as much about community as it is a great place to work.      Position Overview: The Quality Assurance Manager will lead the Quality Assurance team working closely with Product Managers, Developers and external partners supporting all business applications within the organization. This role will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organizations products and/or development processes. This position offers the opportunity to work in a fast-paced environment, on multiple platforms, and with a great IT and managementteam.   The ideal candidate will provide extensive knowledge and understanding of Quality assurance and implement best practices and methodologies, driving compliance, improving quality, and ensuring reporting consistency across different systems and applications. You will show strong communication and collaboration skills and demonstrate an ability to work with other leaders to provide quality service to our business partners. . Responsibilities: ·       Establish/improve quality assurance processes and procedures. ·       Determine purpose and use of tools needed to support effective quality assurance operations. ·     Ensure that the quality control procedures are implemented during every step of the production process. ·       Create, manage, and execute cross-functional test plans and test cases. ·       Track and manage data across multiple test environments, SaaS and on-premise ·       Manage a team of 1-3 QA analysts, assign, track and resolve testing defects. ·     Identify potential sources of error and suggest ways to eliminate them. (Preventive Actions) ·       Perform statistical analysis of test results and provide status of categories of defects ·       Determine and report on QA readiness to implement solutions. ·       Commitment to continuous improvement.   Qualifications: Bachelor’s Degree in Information Technology preferred, or related field or advanced level IT certifications. 5-7 years’ experience in managing QA teams in support of large scale, multi-application systems or technical leadership equivalent Project management and full software development lifecycle (SDLC) Experience with end-to-end omnichannel order management and inventory management principles, practices, and testing techniques Knowledge of SaaS-based applications, Salesforce SFRA, Lightning OMS, NetSuite AFA and/or omnichannel inventory management processes preferred Knowledge of MuleSoft, API frameworks & Integration via API’s POSTMAN (JSON/SOAP) Knowledge of relational databases, developing SQL, building and executing queries to create datasets Knowledge of high-level system design methodologies and techniques (such as the entity/relationship model, data/process flow diagrams, API, Cloud, etc.). Experience with industry standard QA practices, metrics reporting and documentation Excellent organization and time management skills Experience with JIRA, Confluence, MS Office and other mainstream collaboration tools. Experience with Agile, Waterfall and hybrid methodologies Good communication skill with customers, team, and stakeholders Superior analytical skills and attention-to-detail Excellent organization and time management skills Experience with automated testing tools and/or risk-based testing a plus Experience working in a Testing Center of Excellence (TCOE) a plus Any experience within the retail fashion industry would be beneficial

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