What are the responsibilities and job description for the Patient Service Representative position at Ashtabula Regional Medical Center?
The Patient Service Representative plays an integral role in providing excellent customer service to our patients. They are the "face" and initial contact with our patients and assure that appropriate information is obtained, and the exchange is a positive experience. The Patient Service Representative performs patient scheduling tasks and clerically supports physicians in the delivery of quality patient care by following established standards and procedures.
** THIS IS AN ENTRY LEVEL POSITION**
MINIMUM QUALIFICATIONS:
- A high school diploma or its equivalent required.
- Previous office or customer service experience preferred
- Must be a team player with a drive to provide great customer service
- Excellent customer relationship skills.
- Excellent communication skills.
- Previous physician office experience preferred but not required.
- Strong Computer skills.
- Must be able to prioritize and cope with stress in a positive manner.
Benefits:
- Competitive salary package
- Extensive benefit package including medical, dental, vision, and life insurance (Benefits on Day 1!)
- Accident & critical illness insurance
- Tuition Reimbursement
- Short-Term & Long-Term Disability Insurance
- Paid Maternity Leave
- Employee Assistance Program
- Paid Time Off
- Employee Wellness Plan that pays you for being healthy
- 403(b) and Roth Retirement Plan with company matching
- We are a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program which allows you to receive forgiveness of the remaining balance of your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer.
