What are the responsibilities and job description for the AACRE IT Coordinator position at Asian Americans for Civil Rights and Equality?
About CAA and AACRE
Chinese for Affirmative Action was founded in 1969 to protect the civil and political rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander community. We advocate for systemic change that protects immigrant rights, promotes language diversity, and remedies racial and social injustice.
In 2014, CAA helped to launch the Asian Americans for Civil Rights and Equality (AACRE) network that focuses on long-term movement building, capacity infrastructure, and leadership support for Asian Americans and Pacific Islanders committed to social justice. Including CAA, there are currently 11 partnering member groups with unique strengths. Fiscal sponsorship, administrative, and operational support is provided centrally for all of these groups so they can focus on their core programs.
Position Overview
The IT Coordinator supports the day-to-day technical needs of the AACRE network and is the initial touch point for staff, contractors, and volunteers. An exempt position, the IT Coordinator can work in the San Francisco office daily or have a hybrid schedule. There is an expectation of coming into Bay Area offices as needed to support staff.
Key Responsibilities
IT Support
- Initial point of contact for staff IT support requests including but not limited to assisting staff with basic troubleshooting in both remote and on-site capacities, as well as facilitating the escalation and resolution of more complex requests by the IT Help Desk contractor
- Oversees the technical onboarding and offboarding for all staff, including setup and deployment of Mac & PC laptops and deployment of all needed software
- Implement firmware updates and do maintenance / setup of printers and scanners
- Manage hardware and software inventory, including but not limited to warranty and repairs or replacements for laptops, printers, scanners, networking devices, tablets, and AV equipment
- Work closely with the IT Help Desk contractor to ensure tickets and projects are completed in a timely manner
- Manage day-to-day user deployment of multiple cloud software environments, such as G-suite, Zoom, Slack, RingCentral, and more
- Onsite technical point of contact for any IT special projects in Bay Area-based offices (Oakland and San Francisco)
- Support the implementation of strong cybersecurity measures for hardware and software, adhering to standards set by the Director of IT
- Support the research of landscape analysis regarding digital security threats and putting forth recommendations for solutions
Project Management
Database Support
Qualifications
To Apply
Please submit a cover letter and a resume to our hiring platform, Gusto. In your cover letter please share how your values align with AACRE’s and highlight work experience supporting staff with a wide range of digital literacy. Incomplete applications and applications submitted outside of Gusto will not be considered.
Location
Please note that this role is hybrid, staff needs to be available to come into San Francisco office as needed
Other Details
Salary
65,000 - $80,000 / Approximate annual salary
31.25 - $38.46 / Hourly rate range
Hours
Full-time at 40 hours per week
Non-exempt, eligible for overtime
Union classification
This is a union position
Deadline
Initial applications due January 15, 2025, applications will be reviewed on a rolling basis
Equal Opportunity Employer
AACRE is committed to creating a work environment that is free from discrimination and a workforce that reflects the rich diversity of our Asian American and Pacific Islander communities. Women, people of color, immigrants, queer and trans people, disabled people, and individuals with conviction and arrest records, and encouraged to apply.
Salary : $65,000 - $80,000
