AAS - CLC Specialist II

ABOUT THE ORGANIZATION: COME WORK WITH US! Help us provide hope, opportunity, and voice to thousands in our region by joining our team!

All candidates are welcome to apply especially those with diverse lived experiences who bring their perspective, personal identities, and history. We strongly encourage candidates who represent Asian & Native Hawaiian/Pacific Islander, intersectional communities to submit applications. These include those who identify as LGBTQIA , Transracial Adoptee, those who are justice involved, multi-racial, multi-lingual, all abilities, South Asian, or are part of other underrepresented communities.

About ACRS: Since 1973, Asian Counseling and Referral Service (ACRS) has been working toward social justice and offering a broad array of behavioral health programs, human services and civic engagement activities for Asians, Pacific Islanders, and other underserved communities in King County and beyond.

Mission: Asian Counseling & Referral Service is a social justice organization that promotes the health and well-being of Asians and Native Hawaiian/Pacific Islanders (A&NH/PIs) and other communities by providing and advocating for responsive community-based services.

Vision: Hope, Opportunity, and Voice for All

Values:

• We are rooted in our Social Justice history and practice and advocate for and with those who are farthest from hope and opportunity.
• Our actions are Client-/Community Centered.
• We believe belonging is essential.
• Compassion is at the heart of our work and approach.

ACRS seeks a full-time Specialist II – Community Living Connections in our Aging and Adult Services department who supports the CLC Coordinator in delivering high-quality services and implementing new program initiatives. This role helps identify areas for improvement, builds positive relationships with staff and clients, and ensures program goals are met. The CLC Specialist II provides culturally and linguistically accessible support to limited English-speaking Asian and Native Hawaiian/Pacific Islander elders and adults with disabilities. Services are person-centered and strengths-based, promoting meaningful and independent lives in the community.
***Schedule: Mon-Fri, no weekend work!

COMPETITIVE BENEFTIS PACKAGE INCLUDES:

• Pay range is between $64,400 to $69,700 annually. Can increase based on experience with possible increases after 6 months from date of hire.
• ACRS pays 100% for employee only HMO/Virtual Plus medical benefits. Additional options are covered anywhere from 75% to 85%.
• Vision insurance is available at a very minimal cost.
• ACRS pays 100% of your life, AD&D and long-term disability insurance on or coinciding with your date of hire.
• Employer paid ORCA card and vanpool program. Free on site parking available at Main Office.
• Paid Time Off:
• 8 hours of vacation accrued monthly from day 1, available to use after 6 months of employment.
• 6 hours of sick leave, accrued monthly from day 1, available to use once accrued, no waiting period.
• 32 hours wellness leave per year, available to use once accrued, no waiting period.
• 13 paid holidays annually.
• IT equipment provided, with telecommuting reimbursement available.
• 403b Retirement Savings Account eligibility.
• Simplified Employee Pension available after 2 years.
• Employee Assistance Program.

ESSENTIAL JOB FUNCTIONS:

• Serves as the program’s liaison to the AAS Director during the absence of the CLC Coordinator.
• Assists the CLC Coordinator with the preparation of monthly reports, including time study and participates in the program’s quality improvement, contract compliance, and client service excellence initiatives.
• Conducts interviews with clients to identify service needs and develop a written, personalized service plan. Delivers services based on plan, including client visits at their homes and other community locations accessible to them.
• Provides client advocacy in attaining services and assistance in areas such as housing, medical resources, financial assistance, legal advocacy, personal care service, transportation, translation/interpretation, daily living skills, family support, and crisis intervention.
• Follows up with clients to determine whether culturally relevant service is being provided through consultation to a case supervisor, progress notes, and service plans.
• Participates in development and implementation of social and related activities for ACRS’ senior congregate meal program. Provides general translation/interpretation assistance to ACRS nutrition program participants.
• Prepares concise, complete, and accurate program documentation according to agency policy and system standards and in a timely manner. Maintains complete and accurate case files and records. Expected to meet program documentation standards and maintain client confidentiality.
• Coordinates within the agency and other agencies and organizations to ensure quality care to clients. Develops and maintains knowledge, resource file, and close working relationships with City of Seattle Aging and Disability Services (ADS), health care providers, and other social service and ethnic community resources.
• Performs program outreach and functions in the community. Explains program policy and services to others.
• Attends and participates in all agency, programs, and team in-service trainings, meetings, and consultations.

POSITION QUALIFICATIONS:

• Education and Experience:
• Master’s degree in social work or social/behavioral science; OR
• Bachelor’s degree in social or behavioral science plus one (1) year of social service experience; OR
• Associate’s degree or equivalent in social work or social/behavioral science plus three (3-5) years of social services experience.
• Cultural Humility:
• Ability to provide effective and respectful quality care and services that are responsive to diverse cultural beliefs and practices. Prefer fluency in an A&NH/PI language. Knowledge of A&NH/PI cultures is required.
• Knowledge and Skills:
• Knowledge of aging process; aging network service delivery system; other service delivering systems in the community; purpose of CLC program and I&A services it provides; and responsibility of CLC Staff.
• Ability to work effectively as a team member with professional and support staff; analyze and draw conclusions from case records; apply case work principles to individual situations; and exercise judgment and organize multiple tasks.
• Adapts easily to changes in work assignment and environment, is willing to assume additional responsibility and learn new processes and procedures.
• Requires ability to communicate effectively both verbally and in writing and follow appropriate communication channels.
• Technical Skills:
• Effective ability to navigate a personal computer. Competency in use of the Microsoft Office and other relevant software for word processing, calendaring, e-mail, and data entry. Efficiently research and perform various tasks via the internet.
• Additional Requirements:
• Must have reliable transportation. If using a personal or an agency vehicle to fulfill job duties, must have a valid driver’s license and be insurable under ACRS’s auto policy. If using a personal vehicle, must have current auto insurance including coverage for work-related business.

WORKING CONDITIONS: The position requires regular mobility within the office or workspace, may involve sitting for extended periods throughout the day and the ability to handle objects, tools, or controls. Occasional lifting or moving of up to 20 pounds may be required. May involve tasks where visual acuity is beneficial.
This position is hybrid, with work divided between remote and on-site locations. Approximately 20% of the work will be conducted on-site or in-person, while the remaining 80% will be performed remotely (telecommuting). These hybrid work expectations are subject to change at the agency’s discretion. The noise level in the on-site work environment is moderate.

LOCATION: Asian Counseling and Referral Service - Main Office

EOE STATEMENT: Asian Counseling and Referral Service is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Washington Relay Service 711.
ACRS does not and will not discriminate on the basis of age, ancestry, color, creed, disability, gender identity, marital status, national origin, parental status, political ideology, race, religion, sex, sexual orientation, use of a service animal, military or veteran status. Equal access to programs, services and employment is available to all persons. Those individuals requiring accommodation should notify ACRS in advance. ACRS is a Tobacco-Free Campus.

Know Your Rights & Responsibilities: Job Applicant Poster Viewing Center

ACRS is committed to ensuring that our job application process is accessible to all individuals, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA).
If you require accommodation to assist with your job application, please contact recruiting@acrs.org. Our HR team is dedicated to providing alternative means and personalized assistance to ensure that your application can be submitted without undue hardship.
Our goal is to provide an accessible, fair, and inclusive application process, and we encourage you to communicate your needs so we can assist you effectively.

Salary : $64,400 - $69,700