What are the responsibilities and job description for the Technical Support Associate Analyst (258853) position at ASK Consulting?
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Technical Support Associate Analyst
Location: ONSITE POSITION 5 days a week at Bloomfield, CT
Duration: 6 Months
Pay rate: 24 /hr
Job Description:
Duties:
Contributes to the IT Support job family in a support capacity. Helps configure, install, maintain and upgrade computer systems hardware and software. Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices. May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in Technical Support.
Skills:
- Strong knowledge of the following is preferred.
- Microsoft operating systems and Microsoft Office.
- Apple hardware and operating systems.
- Networking switches and data networks.
- IP telecommunications systems.
- Audio Visual Systems.
- Capability to analyze problems and use sound judgement for determining solutions.
- Ability to clearly communicate with customers and other IT staff.
- At least 1 Year PC/LAN technical or equivalent experience preferred.
- Aptitude for providing strong customer service through interactions and communications, verbally and written.
- A likely candidate will be self-motivated, a team player, empathetic, innovative, and work with integrity.
- Willingness for continuing enhancement of technical skills through education/seminars and interaction with other IT disciplines.
- Comfortable with working outside of normal business hours to support activities, and/or support on-call rotation when necessary.
Education:
- Associate degree (PREFERRED) and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.
- A certification (PREFERRED) or equivalent combination of education, training, and experience.
About ASK: ASK Consulting is an awardwinning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Salary : $24
