What are the responsibilities and job description for the Head of Customer Engagement position at Ask IT consulting?
Company Description
Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.
Job Description
Establish, nurture and grow client relationships within existing US client portfolio and across new opportunities on pre-agreed Life Sciences accounts
Direct opportunities from idea to contract sign-off, and ensure client satisfaction at the highest level. This includes active contribution from a commercial perspective, as well as strategic direction and operational support during this process
Develop a growth strategy focused both on financial gain and customer satisfaction
Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.
Direct accountability for achieving sales targets in terms of sales ($$) and year-on-year growth consistent with overall business growth objectives
Qualifications
Must have 5 years’ experience in digital marketing, preferably in pharmaceutical/medical and/or healthcare sector
● Demonstrated ability to acquire and grow a client base, client retention skills
● Direct experience working for a digital agency, and in-depth knowledge of web and content management, digital metrics and analysis across channels, design thinking and promotional activities
● Possess excellent relationship-building skills
● Detail- and solution-oriented, resourceful, highly organized, and able to multitask effectively
Additional Information
Regards,
Sara Tim
6316491313 Ext-4390
