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Benefits Operations Specialist

Ask Staffing
Oakland, CA Temporary
POSTED ON 2/5/2025
AVAILABLE BEFORE 5/5/2025

All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title : Benefits Operations Specialist

Location : Oakland, CA

Duration : 6 months from the start date, opportunity to extend potentially to 1 year total.

No time zone preference, the team is in both PST and EST time zones

PR Range : $45 / hr - $48 / hr on w2

Job Description : Duties :

  • The client is looking for a talented and organized Benefits Operations Process Excellence Specialist (contractor) to support our People - Benefits Operations Team.
  • This role will be responsible for developing and improving comprehensive process documentation for all aspects of the benefits operations function. This role ensures the accuracy, clarity, and accessibility of benefits processes, supporting operational efficiency, compliance, and team training.
  • In addition, the role will help with any day-to-day tasks as needed. This is a temporary contract role reporting to the Global Benefits Operations Manager.
  • This is a great opportunity for someone who thrives in a hands-on deck environment, can wear multiple hats, and enjoys interacting with people. You are organized, detail-oriented, like to move fast, and know when to be flexible.

Benefits responsibilities include :

Process Documentation :

  • Develop and standardize clear, concise process documentation for benefits operations, including health, wellness, retirement, and leave programs.
  • Create and update standard operating procedures (SOPs), workflow diagrams, and user guides.
  • Ensure documentation reflects current policies, regulatory requirements, and system configurations.
  • Process Optimization & Quality Control :

  • Identify gaps, redundancies, and inefficiencies in existing benefits processes.
  • Collaborate with cross-functional teams to recommend process improvements and standardization.
  • Collaboration & Stakeholder Engagement :

  • Partner with benefits managers, HRIS, payroll, and compliance teams to gather process information and requirements.
  • Work closely with third-party vendors and consultants to ensure consistency in documentation.
  • Ensure all documentation complies with federal, state, and local regulations (e.g., ACA, ERISA, HIPAA).
  • Maintain version control and archival systems for process documents to support audits and regulatory reviews.
  • Skills :

  • 2-3 years of previous Benefits Operations experience in the US (global experience preferred, but not required)
  • Experience using Workday HCM (Workday Benefits is a plus)
  • Familiar with JIRA Cloud or similar ticketing tracking system
  • Advance experience with Google Docs and Microsoft Office a plus
  • Ability to handle sensitive and confidential data
  • Passionate about developing efficient processes and driving results
  • Attention to detail
  • Basic knowledge of the benefits of federal, state, and local laws
  • Education :

  • Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience if no degree)
  • About ASK : ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

    ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

    Salary : $45 - $48

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