What are the responsibilities and job description for the Professional - Field Support Specialist position at Ask Staffing?
All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title : Field Support Specialist
Location : JEFFERSON CITY MO
Duration : 9 Months
Pay rate : $19 / hr.
Job Description :
The Field Technician will perform customer installation, maintenance, and service calls, focusing on electromechanical equipment like self-checkout systems. Responsibilities include :
Installation, repair, preventive maintenance, and system overhauls.
Following scripted timelines and documentation.
Working alongside a Lead Technician initially.
Key Qualifications :
Location : Candidate must live within ~30 minutes of assigned areas (NSAs, e.g., Columbus, OH; Kansas City).
Age & Authorization : Must be 18 and authorized to work in the US.
Technical Skills : PC skills, basic electronics, familiarity with hardware / OS, and the ability to follow written and verbal instructions.
Physical Requirements : Lifting up to 75 lbs (150 lbs with assistance), bending, squatting, standing, and reaching.
Flexibility : Willing to work rotating shifts, weekends, and holidays.
Schedule & Work Details
Training :
2 weeks of paid training followed by on-the-job training (OJT).
Assigned mentor and access to knowledge tools.
Work Hours :
8-10 hours / day, 5-6 days / week.
Initial shifts will primarily be overnight (7 PM start).
Long-term shifts include day (8 AM9 PM) and night (9 PM5 AM).
Travel :
Travel within assigned NSA is common; occasional overnight stays reimbursed.
Mileage reimbursed per federal standards.
Pay Structure :
Hourly Pay : $19 / hr, with overtime paid for hours worked beyond 40 in a week.
Key Traits :
Strong reliability (on-time attendance, completing full shifts).
Ability to work under timelines, complete installations, and avoid escalations.
Proficiency in reading and following detailed documentation and scripts.
About ASK : ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
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