What are the responsibilities and job description for the Support Center Analyst/IT Support Assistant-Recruited position at Ask Staffing?
All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title : ServiceDesk Analyst
Location : Boston, MA 02115
Duration : 03 Months Contract
Pay Rate : 40.00 - 60.00 / hr
Job Description : Required Skills :
- Candidate is responsible for processing work in queued ticketing systems, closing or escalating tickets and issues, and documenting resolution in ticketing or knowledge management systems to help resolve similar problems quickly in the future.
- This temporary role involves tasks like diagnosing and resolving computer-related problems in hardware, applications, and operating systems, including issues related to installations and configurations.
- Candidate should have the ability to provide primary support to resolve issues relating to computer and printer repair and ensure documentation is accurate and updated regularly.
- Must have : Proficiency in office computer software, including Microsoft Office and PowerPoint.
About ASK : ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With five nationwide offices, two global delivery centers, and employees in 42 states, Ask Consulting connects people with amazing opportunities.
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
