What are the responsibilities and job description for the Account Executive position at AskNicely?
This is a Hybrid role open to applicants in Salt Lake City UT, Austin TX, or Portland OR
Who we are:
AskNicely is the award winning customer experience platform for service businesses and we’re on a mission to make frontline work more rewarding. With teams in the United States, New Zealand and the Netherlands, we’ve got backing from amazing venture capital partners to pioneer a new category of software that will improve the daily lives of millions of frontline workers.
Lot’s of people ask about the culture at AskNicely. There are three non-negotiables to what we call “living in the purple”:
- Play to Win: We bring our “A” game to solve problems, collaborate with teams and support customers with the urgency of an owner. We have high standards, but favor progress over perfection – keeping it simple as we grow.
- Love Your Feedback: We’re in the business of feedback. We model transparency, curiosity and getting and giving feedback to keep improving..
- Be Nice: We believe a great business can be built by nice people who are *kind* to one another. We are human. We show off our personality. We stay humble.
Are you a driven, results-oriented sales professional with a hunter mentality and a passion for tackling challenges head-on? Do you thrive in fast-moving environments where change and ambiguity are part of the ride? If so, AskNicely wants to win with you!
What you'll do:
- Identify, prospect, and close new business opportunities in the mid-market segment.
- Own the entire sales cycle, from lead generation to negotiation and deal closing.
- Build strong relationships with key decision-makers, understanding their business needs and presenting tailored solutions.
- Navigate change and ambiguity with confidence, finding creative solutions to roadblocks in a dynamic SaaS environment.
- Crush your quota by consistently hitting and exceeding sales targets.
- Collaborate with marketing and customer success to optimize lead generation and customer retention efforts.
- Responsible for ~20-30% self-sourced pipeline generation as a complement to inbound marketing and SDR generated leads.
Who you are:
- You have a minimum of 3 years in SaaS sales, with a proven track record of meeting or exceeding quotas.
- You thrive on finding and closing new business opportunities.
- You’re comfortable with change and can pivot quickly to meet shifting priorities or market dynamics.
- You’re ambitious, self-motivated, and love a good challenge.
- You have excellent verbal and written communication skills with the ability to influence and persuade.
- You collaborate well across teams while maintaining ownership of your goals.
- You have a deep understanding of business operations and can align solutions with clients' strategic goals
How we show up for our team:
- Comprehensive benefits package including FREE medical, dental, vision, short term disability, paid parental leave, life insurance and other supplemental options
- Accrue up to 4 weeks paid time off - plus an 5 extra "Nice Days" per year
- Flexible, hybrid work environment
- Up to $1,500 Learning and Development reimbursement per year for personal or professional growth
- Up to 4% match on 401k contributions
Studies have shown that, while men will typically apply to a role when they have 60% of listed qualifications, women and marginalized communities tend to only apply when they meet 100% of the listed qualifications. Upholding marginalized communities is central to our core at AskNicely, so we encourage you to apply, even if you don't meet 100% of listed criteria.