What are the responsibilities and job description for the Premium Seating Sales Account Executive position at ASM Global-AEG Kansas City Arena LLC.?
Job Summary:
Account Executive is responsible for all sales of premium seating ticket products at the T-Mobile Center or any ASM event. Products to sell include, but are not limited to, Founders Club Memberships, Event Suites, and special “one-time” events.
Essential Duties:
- Execute effective corporate sales calls and presentations promoting the purchase of premium seating products in order to meet established sales objectives.
- Proactively solicit and follow up on any personal sales leads under the guidelines established by supervisors.
- Maintain and produce on a regular basis accurate reports regarding sales, appointments and account maintenance.
- Work in conjunction with the sales team to achieve department sales and service objectives.
- Participate in events, promotions, client entertainment and other activities as required.
- Work closely with the Premium Ticket Operations and Premium Seating Services departments to ensure inventory integrity and high levels of service for ticket purchasers.
Required Qualifications (Job Knowledge, Skills, and Education):
- A minimum education level of: High School Diploma or its equivalency (BA/BS Degree Preferred)
- A minimum of 1--2 years related work experience
- Exposure to sales, and sports management.
- Polished presentation skills, with an ability to think and react to situations quickly and confidently.
- Must be assertive, persistent, proactive, and results-oriented.
- Ability to consistently re-prioritize based on sales needs.
- While aiming to succeed personally, must be able to support a team environment and adhere to all department guidelines.
- Excellent people skills, with an ability to interact effectively and in a professional, diplomatic and mature manner not only with members and guests but with co-workers within the organization.
- Excellent verbal/written communication skills.
- Superior customer service skills.
- Ability to work extended days/nights/weekends and or some holidays as required.
- Highly organized with good coordinating and project management skills
- Ability to multi-task effectively and work under extremely tight deadlines.
- A strong work ethic with the ability to work with equally strong personalities.
- Ability to calculate figures and amounts such as discounts, interest, escalation rates and sales volume.
- Ability to access and accurately input information using a moderately complex computer system
- Proficient with computers and other office productivity machinery constantly throughout the day.
- Ability to remain in a stationary position for extended periods.
- Ability to move about the venue efficiently during events.
Preferred Qualifications (if applicable):
- College degree in Business Management, Marketing or equivalent related experience is highly preferred.
- Minimum 1-year experience in direct sales or client account management
- Premium Seat selling experience.
- Established business contacts and experience in the Kansas City metro region.
ASM reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. ASM may require an employee to perform duties outside his/her normal description.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRRA Federal Contractor.
TMCHR@T-Mobilecenter.com for applicants requesting a reasonable accommodation.
