What are the responsibilities and job description for the Receptionist Temporary PT position at ASM Global-AEG Kansas City Arena LLC.?
Job Summary:
The receptionist will be responsible for overseeing the administration of the front desk from February through March. This is a temporary position assignment ending March 30, 2025. The Receptionist will serve as the first point of contact for T-Mobile Center by answering the main phone line, greeting visitors and guests, providing excellent customer service to internal and external clients by greeting visitors and maintaining a clean, safe and comfortable office environment.
Essential Duties:
- Welcome on-site visitors, announcing visitors to appropriate personnel.
- Answer all incoming calls on the main, multi-line system and direct to the appropriate contact, voice mailbox and/or handle as needed. Take messages and communicate to employees. Serve as backup for other phone lines when office admin staff is on break.
- Perform clerical work for departments as needed – filing, copying, special project fulfillment, etc.
- Assist with special projects as needed.
Required Qualifications (Job Knowledge, Skills, and Education):
- A minimum education level of high school diploma or equivalent
- 1 year of related work experience.
- Computer savvy with strong phone and customer service skills.
- Strong interpersonal, as well as written and verbal communication skills in English.
- Must have a friendly, calm and professional demeanor.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems.
- Experience in front office operations.
- Demonstrated ability to work with various personalities and to deal with difficult people.
- Organizational skills to gather, categorize and maintain business information.
- Ability to work in a team environment.
- Ability to work a flexible schedule including evenings and weekends and/or holidays & overtime as required.
Preferred Qualifications (if applicable):
- Experience working in a front desk office environment.
ASM reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. ASM may require an employee to perform duties outside his/her normal description.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRRA Federal Contractor.
TMCHR@T-Mobilecenter.com for applicants requesting a reasonable accommodation.
