What are the responsibilities and job description for the Club/Loge Server - INTRUST Bank Arena position at ASM Global-SMG?
Summary:
Sales and service of Food and Beverage to guests. Presents guest with bill and processes of cashless payment correctly.
Responsibilities:
Promptly take orders and deliver orders to guests.
Deliver guests beverages.
Independent cashier, responsible for accuracy of orders.
Anticipate guest needs and attend to guests appropriately.
Make sure work area is clean.
Make sure all storerooms are clean, organized and secured.
Follow rules and regulations of SAVOR.
Interact with guests and team members in a pleasant and professional manner.
Attend all training provided by SAVOR and ASM Global.
Regular attendance is an essential job function.
Position requires the ability to work at all ASM Global venues in Wichita and Andover.
Other duties as assigned by manager.
Duties:
Reports to Club Manager in proper uniform, for assigned location.
Positive, customer service-oriented attitude at all times.
Maintains proper grooming and dress code standards.
Work ethic encourages strong urgency and quality in a team environment.
Ability to work with other team members in the venue.
Ability to undertake and complete multiple tasks.
Attention to detail.
Qualifications:
Knowledge of food and beverage service.
Six to twelve months prior server experience.
Point of sale on computer operation systems.
Ability to follow directions and effectively perform the work.
Must speak and understand English.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High School Diploma or GED.
Excellent customer service, interpersonal and communication skills.
A good attitude and a smiling face required.
Must be able to work independently with little or no supervision.
Ability to work with co-workers, volunteers and all levels of staff.
Skills and Abilities:
Positive, customer service-oriented attitude at all times.
Knowledge of sanitary practices.
Maintains proper grooming and dress code standards.
Work ethic encourages strong urgency and quality in a team environment.
Ability to work with other staff members in the facility.
Other Qualifications:
Requires ability to work flexible hours, including nights, weekends and holidays. Eligible to work in United States.
Physical Demands:
This position requires bending, stooping and lifting up to 50 lbs, substantial standing and walking, walking up and down stairs multiple times during a shift.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
