What are the responsibilities and job description for the EVENT MANAGER position at ASM Global?
Major Responsibilities / Activities
- Produce, manage and execute events including, but not limited to, the following :
- Tennant events : Griffins Hockey, Gold Basketball, and Rise Volleyball Games and events.
- Concert and Live Productions.
- Banquets, Meetings and Conferences.
- Van Andel Arena Ancillary Events, both inside and outside of the facility.
- Working knowledge and understanding of Riders and Production Documents for concerts and Live Productions.
- Evaluate Rigging Overlays for Concerts & Live Productions ensuring Production Staff are in contact with local labor and secure engineering evaluations and bridle plans through outside vendor (if necessary).
- Develop event documents to effectively communicate with all departments regarding operational needs.
- Serve as an overall resource to all departments for the assigned event.
- Determine proper staffing levels according to event requirements and general facility security and safety.
- Ensure production requirements, event estimates, and final billings are completed timely
- Maintain post event summaries and correspondence as required for all events.
- Act as liaison between the client and facility reassuring that all requirements are met and facility rules, regulations and policies are adhered to.
- Provide quality customer service to facility staff, clients, and the general public.
- Work alongside the Front of House Coordinator on customer service initiatives and follow up requests for events as necessary.
- Perform front of house operations as the Front of House Manager for events when needed.
- Possess a team player mentality and easily adapt to changes in a multi-client environment.
Minimum Requirements
Essential Physical Functions :
