Demo

EVENT MANAGER

ASM Global
Grand Rapids, MI Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/15/2025

Major Responsibilities / Activities

  • Produce, manage and execute events including, but not limited to, the following :
  • Tennant events : Griffins Hockey, Gold Basketball, and Rise Volleyball Games and events.
  • Concert and Live Productions.
  • Banquets, Meetings and Conferences.
  • Van Andel Arena Ancillary Events, both inside and outside of the facility.
  • Working knowledge and understanding of Riders and Production Documents for concerts and Live Productions.
  • Evaluate Rigging Overlays for Concerts & Live Productions ensuring Production Staff are in contact with local labor and secure engineering evaluations and bridle plans through outside vendor (if necessary).
  • Develop event documents to effectively communicate with all departments regarding operational needs.
  • Serve as an overall resource to all departments for the assigned event.
  • Determine proper staffing levels according to event requirements and general facility security and safety.
  • Ensure production requirements, event estimates, and final billings are completed timely
  • Maintain post event summaries and correspondence as required for all events.
  • Act as liaison between the client and facility reassuring that all requirements are met and facility rules, regulations and policies are adhered to.
  • Provide quality customer service to facility staff, clients, and the general public.
  • Work alongside the Front of House Coordinator on customer service initiatives and follow up requests for events as necessary.
  • Perform front of house operations as the Front of House Manager for events when needed.
  • Possess a team player mentality and easily adapt to changes in a multi-client environment.

Minimum Requirements

  • Four (4) year Bachelors degree in a related field from an accredited college or university preferred.
  • Three (3) to five (5) years of related experience in the meeting planning or event planning industries.
  • Equivalent combination of education and experience may be taken into consideration.
  • Proven ability to develop, organize and communicate event documents for the staging of large-scale public events.
  • Effective communicator and decision-maker in a high-pressure, fast-paced work environment.
  • Ability to organize, plan, and prioritize daily workloads.
  • Proven ability to meet stringent deadlines through multi-tasking, and ability to work effectively in high-pressure situations.
  • Skilled in establishing strong customer relations and meeting or exceeding customer needs and expectations.
  • Computer proficiency in Microsoft Office and basic office equipment.
  • Knowledge of computer aided design programs (CAD) such as AutoCAD, preferred.
  • As a condition of employment, qualified applicant will be subject to a background check, including criminal history, driving history, previous employment verification and character references.
  • Essential Physical Functions :

  • Working under extreme deadlines under pressure.
  • Working extended hours, including nights and weekends.
  • Frequent lifting, bending, walking and handling and lifting heavy equipment up to 50 lbs. required.
  • Exposure to bright lights, extreme temperatures and loud noise.
  • Excellent speaking and listening skills, requiring the perception of speech.
  • Capable of sitting, standing, and walking for extended work hours.
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