What are the responsibilities and job description for the Hotel Front Desk and Sales Coordinator position at ASPEN GROUP OF COMPANIES?
Overview
We are seeking a motivated and detail-oriented Frontdesk and Sales Coordinator to join our dynamic sales team. The ideal candidate will play a crucial role in supporting our sales efforts, enhancing customer relationships, and driving business growth. This position requires strong organizational skills and the ability to analyze market trends while effectively communicating with both clients and team members.
Responsibilities
- Assist the sales team in lead generation and cold calling efforts to identify new business opportunities.
- Manage territory sales by coordinating schedules and ensuring timely follow-ups with potential clients.
- Support direct sales initiatives by preparing presentations, proposals, and sales reports.
- Analyze customer data to identify upselling opportunities and improve account management strategies.
- Facilitate communication between the sales team and other departments to ensure seamless operations.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintain accurate records of sales activities, client interactions, and market research findings.
Skills
- Proven experience in business development, retail sales, or account management is preferred.
- Strong analytical skills to assess market trends and customer needs effectively.
- Excellent communication skills for engaging with clients and collaborating with team members.
- Ability to perform upselling techniques while maintaining positive customer relationships.
- Experience in lead generation and cold calling is a plus.
- A proactive approach to problem-solving with a focus on customer satisfaction.
- Familiarity with CRM software and Microsoft Office Suite is advantageous.
Join us as we strive for excellence in our sales operations while fostering a collaborative work environment that encourages professional growth!
Job Types: Full-time, Contract, Temporary
Schedule:
- 8 hour shift
- Morning shift
Work Location: In person