Retail Promotions Manager

Aspen Home Improvements is seeking a proactive and results-oriented Retail Promotions

Manager to oversee and manage a team of appointment generators at BJ’s Wholesale Clubs.

The ideal candidate will lead and motivate the team to generate high-quality leads while

ensuring smooth day-to-day operations, achieving performance goals, and representing

Aspen’s brand in a positive, professional manner.

Key Responsibilities:

• Team Recruitment and Training:
  
  

○ Recruit, onboard, and train appointment generators.

○ Conduct initial and ongoing training on products, promotions, and appointment-

setting techniques.

○ Provide hands-on coaching and role-playing sessions to enhance performance.

• Team Management and Leadership:
  
  

○ Set daily, weekly, and monthly lead generation goals for the team.

○ Motivate and coach team members to consistently meet or exceed targets.

○ Conduct regular team meetings to discuss performance, challenges, and

strategies for improvement.

• Lead Generation and Event Execution:
  
  

○ Oversee the team’s activities on the sales floor and ensure they follow proper

protocols.

○ Monitor promotions and special events within BJ’s to maximize lead generation.

○ Collaborate with the marketing department to implement promotional strategies

and ensure smooth execution.

• Performance Tracking and Reporting:
  
  

○ Track and monitor individual and team performance through lead metrics and

conversion rates.

○ Submit weekly reports on lead counts, appointment outcomes, and team

progress.

○ Analyze performance data to identify areas for improvement and implement

action plans.

• Quality Control:
  
  

○ Conduct spot checks and audits to ensure consistent quality and

professionalism.

○ Ensure team members accurately represent Aspen’s products and promotions.

○ Address any customer complaints or issues arising from promotional activities

promptly.

• Compliance and Store Relations:
  
  

○ Maintain positive relationships with BJ’s store management and staff.

○ Ensure all promotional activities comply with store policies and company

guidelines.

○ Ensure adherence to safety and operational procedures.

Qualifications:

• Proven experience in managing teams, preferably in retail, sales, or promotions
• Strong leadership and motivational skills
• Excellent communication and interpersonal abilities
• Organizational and time management skills to handle multiple responsibilities
• Ability to analyze performance metrics and implement improvements
• Basic computer skills (Microsoft Office, CRM software)
• Valid driver’s license and reliable transportation
  
  

Compensation:

• Competitive base salary
• Performance-based bonuses and incentives
• Benefits package including 401(k)
• Career growth opportunities within Aspen Home Improvements
  
  

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