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Operations / Customer Service Manager

Aspen Personnel Service
Snohomish, WA Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/5/2025

Well established Puget Sound HVAC company that is a leader in their industry is seeking an individual with superior customer service skills to lead their team.

Responsibilities include :

  • Intefacing with customers, coordinating service calls and scheduling appointments, delivery and installation times
  • Maintaining detailed client records
  • Trouble shooting
  • Managing customer records
  • Preparing payroll
  • Some HR duties

Must have :

  • Excellent verbal and written communication skills
  • Experience with triaging calls
  • Ability to thrive in a fast paced environment
  • Prior experience with dispatching software
  • High level customer service skills
  • Strong organizational skills
  • Salary / Benefits :
  • 90-120K
  • Full medical / dental for employee and family
  • 401K after 90 days
  • 80 hours PTO
  • 8 paid holidays
  • Bonuses
  • Salary : $90,000 - $120,000

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