What are the responsibilities and job description for the Receptionist / Administrative Assistant position at Aspen Point Health and Rehabilitation?
Summary Description:
Reporting to the Administrator or designee, the Receptionist is responsible for performing administrative duties in an efficient manner, in accordance with established procedures, and as directed by the supervisor.
Hours: 11am-7pm with rotating weekend - Part Time 2-3 days a week
Essential Functions and Responsibilities:
Answer phones and screenings for everyone entering the building.
Monitor In/Out Logs.
Interact with residents and families.
Receives and follows reception schedule/instructions from the supervisor and as outlined in the established policies and procedures.
Operates paging/telephone system as required.
Answers telephone determines nature of call and relays information within the facility as necessary.
Responds to inquiries and releases information in accordance with established policies and procedures.
Maintains a current file or list of patients/residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.
Responds to requests from within the facility and contact appropriate Representative.
Distribute Resident Petty cash and reconcile nightly with Business Office Manager.
Maintains a current listing of critical care patients/residents and/or patients/residents who may not receive phone calls due to their condition. Refers such calls to charge nurse as deemed appropriate.
Gives directions/information to visitors, guests, patients/residents, sales representatives, etc.
Reports suspicious persons or information to supervisor immediately.
Ensures guests and visitors abide by existing rules and refuses admission to persons as directed.
Creates and maintains an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility.
Maintains confidentiality of all pertinent patient/resident care information to ensure patient/ resident rights are protected.
Follows established safety procedures and precautions when operating office equipment.
