What are the responsibilities and job description for the Security Officer - The Little Nell position at Aspen Skiing Company?
Company Description
Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook.
Job Description
Position Summary
The Security Officer is responsible for ensuring the safety and security of employees, guests, and company property by monitoring premises, enforcing policies, and responding to incidents. This role requires vigilance, professionalism, and the ability to handle emergency situations with confidence and efficiency. This position serves as the point of contact for matters involving violations of municipal and state laws. This position reports to Front Office Manager.
Job Posting Deadline
Applications for this position will be accepted until March 23, 2025.
Essential Job Functions/Key Job Responsibilities
Education & Experience Requirements
Work Environment & Physical Demands
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook.
Job Description
Position Summary
The Security Officer is responsible for ensuring the safety and security of employees, guests, and company property by monitoring premises, enforcing policies, and responding to incidents. This role requires vigilance, professionalism, and the ability to handle emergency situations with confidence and efficiency. This position serves as the point of contact for matters involving violations of municipal and state laws. This position reports to Front Office Manager.
Job Posting Deadline
Applications for this position will be accepted until March 23, 2025.
Essential Job Functions/Key Job Responsibilities
- Monitor and patrol assigned areas to prevent unauthorized access, theft, vandalism, and other security threats
- Enforce company policies and procedures to maintain a safe and secure environment
- Respond to alarms, emergencies, and incidents, aiding as needed and documenting all occurrences
- Control access to facilities by verifying credentials, checking identification, and screening visitors
- Conduct routine inspections of doors, windows, and other points of entry to ensure they are secure
- Assist in investigations by gathering information, reviewing surveillance footage, and providing detailed reports
- Provide excellent customer service while maintaining a strong security presence
- Act as liaison with Police Department, other law enforcement agencies and security companies
- Increase security of buildings through current crime prevention and security techniques
- Assist with crowd control at peak times in high traffic areas
- Assist in overnight operations and responsibilities
- Other duties as assigned
Education & Experience Requirements
- High school diploma or equivalent required
- Law Enforcement, security or related field experience required
- Strong observational skills with the ability to recognize unusual behavior and security risks
- Effective communication skills, both written and verbal, to interact with employees, guests, and emergency responders
- Ability to handle difficult customer interactions and ensure high levels of satisfaction
- Ability to remain calm and take decisive action in high-pressure situations
- Basic knowledge of security systems, surveillance equipment, and emergency procedures
- Physical stamina to stand, walk, and patrol for extended periods, sometimes in adverse weather conditions
- Strong problem-solving skills with the ability to assess situations quickly and respond appropriately
- Attention to detail for accurately reporting incidents and identifying potential security threats
- Ability to work independently and as part of a team, maintaining professionalism in all situations
Work Environment & Physical Demands
- Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time
- Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces
- Must be able to lift, push or pull 50 lbs. individually or with assistance
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- 401(k) Savings Plan
- Employee Ski Pass and Dependent Ski Passes
- Other company perks
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
