Cloud Operations Manager

For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid.

At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time. 

We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.

SUMMARY

The Cloud Operations Manager will lead and oversee the operation, optimization, and scalability of our cloud infrastructure. This role involves managing a team responsible for maintaining the reliability, security, and performance of cloud environments across multiple platforms (e.g., Azure, AWS, GCP). As a key stakeholder in cloud strategy, the Cloud Operations Manager will collaborate with cross-functional teams to ensure alignment with organizational goals and implement best practices for cloud-based services.

KEY RESPONSIBILITIES

• Lead the planning, deployment, and management of cloud operations, ensuring 24/7 availability, performance, and security of services.

• Oversee the design and implementation of cloud solutions to meet business requirements, ensuring scalability, cost-efficiency, and high availability.

• Manage and mentor a team of cloud engineers, fostering professional growth and skill development.

• Establish and enforce policies, procedures, and standards for cloud governance, cost management, and compliance with industry regulations (e.g., HIPAA, NIST).

• Drive automation and Infrastructure as Code (IaC) initiatives to streamline cloud operations and reduce manual overhead.

• Collaborate with security and DevOps teams to implement robust monitoring, incident response, and disaster recovery plans.

• Analyze and optimize cloud expenditures, providing insights and recommendations to leadership.

• Maintain a roadmap for continuous improvement in cloud services, incorporating new technologies and best practices.

• Partner with stakeholders to ensure seamless integration of cloud services with existing systems and applications.

• Prepare and present operational performance metrics, including uptime, cost efficiency, and security posture, to executive leadership.

QUALIFICATIONS

• Bachelor’s degree in Computer Science, Information Technology, or a related field is required (may be willing to substitute directly-applicable work experience in lieu of a four-year degree).
• Minimal 7 years of experience in cloud operations or IT infrastructure, including 3 years in a leadership role is required.
• Cloud Expertise: In-depth experience managing cloud platforms like Azure, AWS, with strong knowledge of cloud-native services.
• Automation: Proficiency in automation tools and IaC (e.g., Terraform, CloudFormation, or Ansible).
• Monitoring & Incident Management: Familiarity with tools such as Prometheus, Datadog, or equivalent.
• Compliance: Understanding of regulatory frameworks such as HIPAA, NIST, or HITRUST.
• Networking: Knowledge of virtual networking, firewalls, and VPN configurations within cloud environments.
• Proven experience leading technical teams, with a focus on collaboration, mentorship, and performance management.
• Excellent problem-solving and decision-making skills, with the ability to work effectively under pressure.
• Strong communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders.
• High level of organizational and multitasking abilities, with attention to detail.
• Preferred certifications: Microsoft Certified: Azure Administrator, AWS Certified Solutions Architect

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.

The US base pay is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates may be eligible to receive a bonus tied to achieved results.

Must reside in the United States within one of the states listed below:  

Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Wisconsin, West Virginia, and Wyoming.  

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.