Manager - Veterans Affairs/Tricare

What is Aspirion?

For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid. 

At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time.

We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.

What do we need?

We are looking for a talented, results driven Manager to join our growing team. You will be leading an amazing team and have the opportunity to learn, be challenged, and grow your career. This is an exciting opportunity for someone seeking complex challenges and leadership development. Ideal candidates will possess a strong work ethic, prior supervisory experience, and an advanced understanding of VA/TC claims.

What will you provide?

• Provide training and support to employees and team leads.
• Mentor team lead and assist with organizational and personnel issues to include recommending corrective action when needed.
• Provide input on administrative tasks to include salary increases, PTO approval, performance appraisals, and overtime.
• Serve as a resource for team leads, team members, and peers when necessary.
• Follow through with or coordinate assigned team needs to meet strategic goals.
• Look for opportunities for quality improvement.
• Generate reports in a specified amount of time, check for accuracy, and ensure service line KPIs are met.
• Act as a liaison while communicating with consumers, hospital personnel, insurance companies, and legal teams.
• Delegate work effectively while ensuring workloads are evenly distributed.
• Manage escalated client issues, custom client requests, and operational issues.
• Coordinate and attend regular team meetings.
• Monitor staff performance, time, and production.
• Bring client concerns to the attention of leadership when necessary.
• Conduct on-going research to ensure industry knowledge remains current and up to date.
• Assist with human resources processes to include interviewing, selection, and onboarding.
• Assist with incoming and outbound calls when necessary.
• All other duties as assigned

Requirements 

• Attention to detail
• Ability to multi-task
• Strong oral communication skills
• Strong organizational skills
• Ability to navigate Microsoft Office
• Ability to meet deadlines
• Critical thinking skills
• Social perceptiveness and emotional intelligence
• Time management
• Strong leadership skills
• Advanced understanding of medical billing and coordination of benefits
• Ability to produce results through delegation
• Track record of high performance
• Ability to work on-site in Columbus, GA

Education and Experience

• High School Diploma or equivalent required
• Minimum of 2 years related industry experience preferred
• Minimum of 2 years of responsible leadership experience in management or supervisory position preferred
• Bachelor’s degree preferred but not required

Benefits

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.

The US base pay range for this position starts at $48,000 annually. Individual pay is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered. In addition to base salary, a competitive benefits package is offered.  

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.

Salary : $48,000