Project Services Coordinator

Do you believe project management is the train engine that moves an organization forward? Do you have a background in hollow metal doors and frames or experience in estimating building materials and understand how to leverage your experience and knowledge to create customer loyalty? Are you looking for a position that will afford you the opportunity to be in an environment where you have a voice and can truly see the impact of your efforts?

If you answered yes to these questions, we should talk!

The ASSA ABLOY Door Group is looking to add a Regional Project Services to our Coastal Southeast Service Center or regional manufacturing facility located in Orlando, Florida.

This is a newly created role that will report to the Customer Success Manager with a dotted line to the Head of Hollow Metal Southeast Region and be based on-site out of our Orlando, Florida facility.

ASSA ABLOY is a global leader in opening access solutions. Our Group focuses on the manufacturing of steel doors and frames within the commercial market catering to such industries as hospitality, healthcare, aerospace, defense, sporting venues and education.

Come see who we are at: https://www.assaabloy.com/group/en/about-us

Our team is growing and there has never been a more exciting time to join us!

What would you do as our Regional Project Services Professional?

You would play an integral role in ensuring the success and satisfaction of our valued customers. You will be responsible for supporting existing hollow metal customers and establishing new customers through project services support. This is an exciting opportunity for a proactive and customer-centric individual who enjoys delivery results for customer, concentrating on two distinct areas: Estimating and Project Services.

Estimating:

• Ensure the timely processing of customer quotes, ensuring accuracy and pricing.
• Evaluation of customer request for regionally correct response based on price, complexity and time frame.
• Understanding production capacity and capabilities of each Assa Abloy Door Group entities.
• Have a working knowledge of all relevant Door Group brands.
• Drive Quote follow up process, evaluate hit rate and customer metrics.

Project Services:

• Project Take Off’s.
• Field Verifications.
• Develop specifications for jobs that do not have clearly outlined requirements.
• Create submittal packages.
• Provide technical resource assistance for targeted accounts.
• Work with FlashShip/DSS to help customers who need hardware assistance.
• Installation guidance and instructions.
• Use Assa Abloy Door Group wider resources to assist customers as required.

The Skills and Experience you need:

• Bachelor’s degree or related experience/skills.
• Minimum of 5 years of experience in Project Management, Hollow Metal and/or estimating.
• Ability to read and interpret Architectural Drawings, Schedules and Specifications.
• Proven track record of delivering outstanding customer experience.
• Demonstrated track record of being a self-starter or being resourceful.
• Excellent communication and time management skills.
• Problem-solving abilities with a keen attention to detail and a commitment to accuracy.
• Ability to multitask and prioritize projects under tight time deadlines.
• Proficiency in Outlook and Word, Excel and PowerPoint.
• Proficiency in Protech, Edge, Comsense, Bluebeam or AutoCAD a plus.

What we offer

We are passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:

• Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
• A competitive salary and incentive schemes.
• A work environment that believes in Empowerment, Innovation, and Integrity as the fundamental behind all things Assa Abloy.
• Variety of benefits including Medical, Dental, Vision, 401(k), Flexible Spending, discount portal, recognition, and well-being programs … to name just a few!