Demo

Product Owner

ASSA ABLOY
Harrisburg, NC Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 4/5/2025
As a Product Owner for the Global solutions division of ASSA ABLOY, you will continually improve the Product Owner practice within Key and Asset Management to ensure that we are properly representing Voice of the Customer while supporting the development teams. You will also be hands on with key projects, working closely with Product Managers and other key stakeholders to capture Voice of Customer input around functional, non-functional, and user experience requirements.

You will translate this feedback into detailed user stories and acceptance criteria in a clear and consistent way that is readily digestible by the R&D team. In addition, you will help the R&D team understand the wider business context and value associated to functions and features they are working on to ensure that the product delivers the functionality, experience and value required by our customers.

Key Responsibilities:
• Act as Voice of Customer internally, working closely with internal and external stakeholders to discover and analyze customer needs and shape them into hardware and software requirements.
• Work closely with the Product Managers and the R&D team to translate these into appropriately detailed user stories with clear acceptance criteria and non-functional user experience expectations.
• Proactively manage the Product Backlog to ensure that upcoming development priorities are suitably fleshed out with the necessary stories ahead of time so that they can be easily scoped and sized to enable early and accurate scheduling into the roadmap for communication out to the wider business.
• Acquire and maintain a fundamental working knowledge of how our solutions are used in the real world to ensure features, functions and products are delivered with a consistent, user-friendly user experience.
• Engage with stakeholders during development to demonstrate new functionality, gather feedback and expectations regarding existing, new and future developments.
• Participate in and occasionally lead the User Acceptance Testing of new functionality and achieve sign-off from key stakeholders and customers.
• Be the primary liaison between stakeholders and the R&D team, ensuring buy-in from stakeholders on major decisions, managing concerns and proactively communicating deviations from the plan.
• Work with the R&D team and Product Managers to create practical solutions to issues that help us meet customer expectations with minimal impact on delivery.
• Act as an ambassador for our products and solutions to assist the regions and our distributors with queries.

Requirements:
• 5yrs proven experience as a product owner working with Agile teams and methodologies
• Experience with web apps, mobile apps and internet connected hardware devices
• Demonstrable background in investigating, analysing and documenting clear requirements, epics, user stories and acceptance criteria
• Ability to work with cross-functional teams to deliver on a common goal
• Keen interpersonal skills, adept at developing robust working relationships with team members and customers
• Active listener, with outstanding communication, presentation and leadership skills
• Highly organised, self-disciplined with strong planning and time management skills
• Strong analytical and technical aptitude with creative, practical problem-solving skills
• Consistent approach with solid attention to detail

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