What are the responsibilities and job description for the Constituent Services Liaison position at Assembly Majority, NYS?
The duties that the incumbent of the vacancy will be expected to perform. Duties Description As a Constituent Services Liaison, you will be responsible for managing and responding to casework correspondence, providing thoughtful and effective assistance, and ensuring that constituents feel heard and supported in addressing their concerns. The role demands an individual who thrives under pressure, can prioritize tasks, and demonstrates unwavering persistence in advocating for the needs of the community.The role will focus on addressing a wide range of constituent needs, from housing concerns to public assistance, discrimination complaints, and quality of life issues. Constituent Services & ManagementCommunity EngagementDocumentation & ReportingLanguage Support
The minimum qualifications required for this vacancy. Minimum Qualifications Key Abilities & Qualifications: ? Proficiency in Spanish: Strong speaking, reading, and writing skills in Spanish are required. The ability to converse with and assist Spanish-speakingconstituents is essential to the role.? Empathy and Patience: Ability to engage with constituents who may be facing difficult situations, demonstrating kindness, patience, and a solutions-oriented attitude.? Strong Organizational Skills: Excellent time management, attention to detail, and the ability to juggle multiple cases and tasks simultaneously.? Persistence & Diligence: Ability to follow through on constituent requests, staying dedicated to resolving issues even when the process is challenging or requires multiple steps.? Knowledge of Local Issues: Familiarity with the diverse, multicultural, and immigrant communities in the district, and understanding the unique challenges they may face in accessing services.? Tech Savvy: Comfortable using Google Suite applications and casework management tools to track and document constituent issues.? Excellent Communication Skills: Ability to express the values and priorities of a deeply progressive elected official, both in writing and through personal interactions with constituents.? Collaborative Spirit: Ability to work as part of a team, engaging with other staff members and community organizations to support the needs of the district.Preferred Experience: ? Experience with casework or constituent services in a political or governmental setting.? Familiarity with issues affecting immigrant populations, including public assistance programs, housing, education, and employment discrimination.? Fluency in additional languages (Bangla, Arabic, Greek, or Urdu) is a plus, but not required.
Additional comments regarding the vacancy. Additional Comments The New York State Assembly is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We do not discriminate in employment opportunities or practices on the basis of actual or perceived race, color, religion, national origin, sex (including pregnancy, childbirth, or related medical conditions), age, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member status, disability or any other characteristic protected by law. Women, people of color, including bilingual and bicultural individuals, LGBTQ persons, and people with disabilities are encouraged to apply.
Some positions may require additional credentials or a background check to verify your identity.
The minimum qualifications required for this vacancy. Minimum Qualifications Key Abilities & Qualifications: ? Proficiency in Spanish: Strong speaking, reading, and writing skills in Spanish are required. The ability to converse with and assist Spanish-speakingconstituents is essential to the role.? Empathy and Patience: Ability to engage with constituents who may be facing difficult situations, demonstrating kindness, patience, and a solutions-oriented attitude.? Strong Organizational Skills: Excellent time management, attention to detail, and the ability to juggle multiple cases and tasks simultaneously.? Persistence & Diligence: Ability to follow through on constituent requests, staying dedicated to resolving issues even when the process is challenging or requires multiple steps.? Knowledge of Local Issues: Familiarity with the diverse, multicultural, and immigrant communities in the district, and understanding the unique challenges they may face in accessing services.? Tech Savvy: Comfortable using Google Suite applications and casework management tools to track and document constituent issues.? Excellent Communication Skills: Ability to express the values and priorities of a deeply progressive elected official, both in writing and through personal interactions with constituents.? Collaborative Spirit: Ability to work as part of a team, engaging with other staff members and community organizations to support the needs of the district.Preferred Experience: ? Experience with casework or constituent services in a political or governmental setting.? Familiarity with issues affecting immigrant populations, including public assistance programs, housing, education, and employment discrimination.? Fluency in additional languages (Bangla, Arabic, Greek, or Urdu) is a plus, but not required.
Additional comments regarding the vacancy. Additional Comments The New York State Assembly is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We do not discriminate in employment opportunities or practices on the basis of actual or perceived race, color, religion, national origin, sex (including pregnancy, childbirth, or related medical conditions), age, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member status, disability or any other characteristic protected by law. Women, people of color, including bilingual and bicultural individuals, LGBTQ persons, and people with disabilities are encouraged to apply.
Some positions may require additional credentials or a background check to verify your identity.
