Patient Account Representative

Assistentcy, LLC is seeking an enthusiastic and energetic applicant to join a team of representatives who assist our valued patients by resolving accounts for medical providers in a way that mutually benefits both them and their patients.

This position is a non-aggressive, soft approach recovery position. Customer service experience and attention to detail is necessary. Preferred candidates will have at least 1-year medical collection experience.

We are also proud to say that we require no late nights, no weekends, and no major holidays!

Our work environment includes:

• Monday through Friday workweek with no late nights or weekends.
• Early dismissal on Fridays; office closes at 3:30 pm.
• Casual Dress Code
• Growth opportunities
• Safe work environment
• On-the-job training
• Modern call center office environment
• 30 minute lunch scheduled lunch and paid breaks
• Located in Overland Park near I-435 and Metcalf with easy access to the highway and restaurants.

Responsibilities:

• Handling inbound patient calls regarding outstanding balance owed.
• Some outbound calls to reach and inform patients of their due balances.
• Accurately enter and update data.

Skills:

• Experience in first party collections, medical billing or medical insurance.
• Excellent communication and reasoning skills
• Data Entry
• Positive attitude
• Punctual
• Self-Motivated
• Attention to detail
• Desire to be part of our growing team.

Schedule:

• Part Time and Full Time Options Available
• Flexible Schedule Options Available
• Monday thru Thursday – 8:15 AM – 5:00 PM
• Friday 8:15 AM – 3:30 PM

Job Types: Full-time, Part-time

Pay: $16.50 - $20.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Vision Insurance
• On-the-job training
• Paid time off
• Paid training

Application Question(s):

• Please describe your experience in first party collections.
• What is your preferred pay rate?
• Our typical office schedule is Monday-Thursday 8:15 a.m. - 5:00 p.m. and Fridays 8:15 a.m. - 3:30 p.m. If you are needing a flexible schedule or part-time what hours would you need?

Experience:

• First party collections.
• Medical billing: 1 year (Preferred )
• Customer service: 1 year (Required)

Work Location: In person

Job Types: Full-time, Part-time

Pay: $16.50 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Paid training
• Vision insurance

Application Question(s):

• What is your preferred pay rate?
• Please describe your experience in first party collections.
• Our typical office schedule is Monday-Thursday 8:15 am - 5:00 pm and Fridays 8:15 am - 3:30 pm. If you are needing a flexible schedule or part-time what hours would you need?

Experience:

• Customer service: 1 year (Required)
• Medical billing: 1 year (Preferred)

Work Location: In person

Salary : $17 - $20