What are the responsibilities and job description for the Scheduler Client Care Coordinator position at Assisting Hands - Littleton?
Benefits:
Do you love solving puzzles and creating meaningful connections?
Join us in making life-changing matches for seniors in our community while providing peace of mind for their families. As a Scheduler, youll play a crucial role in connecting caregivers with clients and filling open shifts, handle caregiver call-off and client cancel shifts.
What Youll Do:
This role offers a fantastic opportunity for career advancement and the chance to make a real difference in the lives of seniors and their families.
We are an Equal Opportunity Employer. and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or based on disability or any other federal, state, or local protected class.
- 401(k)
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Do you love solving puzzles and creating meaningful connections?
Join us in making life-changing matches for seniors in our community while providing peace of mind for their families. As a Scheduler, youll play a crucial role in connecting caregivers with clients and filling open shifts, handle caregiver call-off and client cancel shifts.
What Youll Do:
- Match caregivers with clients based on personality, availability, and skills.
- Ensure that all clients have caregiver coverage and arrange for substitute/backup caregivers as necessary.
- Address caregiver issues and scheduling changes promptly.
- Verify client shifts and authorize services with payors.
- Serve as the main point of contact for clients and caregivers.
- Track caregiver attendance and support new hire orientation.
- Collaborate with staff to ensure accurate billing and invoicing.
- Fill in as a caregiver when necessary and participate in after-hours on-call rotation.
- Assist with special projects, marketing, and company events.
- Exceptional communication and interpersonal skills.
- Highly organized, detail-oriented, and able to prioritize effectively.
- Motivated to contribute to our growth and success.
- At least 2 years of office experience, preferably in staffing or scheduling.
- Experience in senior care or healthcare is a plus.
- Strong problem-solving abilities and proficiency with Google Suite; familiarity with AxisCare is advantageous.
- Valid drivers license, auto insurance, and reliable transportation.
- Must own a smartphone.
- Ability to complete a TB test.
- Must be at least 18 years old.
- High School Diploma or GED required.
- Eligibility to work in the US.
- Office hours: Monday to Thursday, 8:00 AM 5:00 PM; Friday, 8:00 AM 3:00 PM.
- Full-time, hourly non-exempt position.
- Hourly pay ranges $20 to $23, depending on experience and qualifications.
This role offers a fantastic opportunity for career advancement and the chance to make a real difference in the lives of seniors and their families.
We are an Equal Opportunity Employer. and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or based on disability or any other federal, state, or local protected class.
Salary : $20 - $23
