Office Coordinator for Home Care Agency

We are seeking a dedicated and detail-oriented part-time Office Coordinator to oversee the daily administrative operations of our home care agency. The ideal candidate will ensure smooth office functionality, support staff, and maintain compliance with state and federal regulations. This role requires strong organizational, communication, and problem-solving skills to effectively manage a fast-paced environment.

About us:
Assisting Hands Serving Carlsbad and Oceanside is dedicated to providing homecare services and solutions in North County San Diego that enhance the quality of life for our clients. We are committed to delivering personalized care solutions that allow our clients to maintain independence and dignity in the comfort of their own homes. We’re looking for someone who shares our passion for supporting seniors in our community to join our office team in Oceanside, CA. 

Responsibilities:
·       Oversee daily office operations, including scheduling, correspondence, and record-keeping.

·       Manage agency calendars, including client appointments and staff schedules.

·       Maintain accurate records for clients, caregivers, and staff in compliance with regulations.

·       Ensure all office equipment is functioning and supplies are stocked.

·       Ability to manage competing priorities and work effectively with a small team in an office setting.

Human Resources Support
·       Assist with recruitment, onboarding, and orientation of new staff.

·       Maintain employee records, including certifications, training, and performance evaluations.

·       Process payroll and ensure accuracy in timesheets and employee hours.

Compliance and Quality Assurance
·       Ensure the agency adheres to all state and federal regulations related to home care services.

·       Maintain up-to-date knowledge of licensing requirements and assist with audits or inspections.

Client and Caregiver Coordination
·       Serve as a back-up point of contact for clients, caregivers, and external partners.

·       Address client inquiries, complaints, and feedback professionally.

·       Assist with coordinating caregiver assignments to meet client needs.

Experience: Minimum of 1-3 years of office management experience, preferably with a home care agency.

Skills:
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite
Experience with home care management software desired.

Personal Attributes:
Professional demeanor and leadership skills.
Empathy and understanding of client and caregiver needs.
Ability to work under pressure and meet deadlines.