What are the responsibilities and job description for the Administrative Assistant position at Associa?
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
Come work at Associa! We are an industry leader in community association management and we are looking for a talented Administrative Assistant to join our team. If you're serious about your next move, Associa is an excellent place to grow your career.
An Administrative Assistant supports and assists general office activities and projects
with administrative tasks. Provides customer service support. Under moderate supervision, work will involve contact with homeowners and board members
Duties include but are not limited to:
Job Description
Come work at Associa! We are an industry leader in community association management and we are looking for a talented Administrative Assistant to join our team. If you're serious about your next move, Associa is an excellent place to grow your career.
An Administrative Assistant supports and assists general office activities and projects
with administrative tasks. Provides customer service support. Under moderate supervision, work will involve contact with homeowners and board members
Duties include but are not limited to:
- Update and file association documents for Community Managers, including insurance coverage information, Certificates of Insurance (COI), and W9.
- Update homeowner and association information in C3 and shared files.
- Process and assist with distribution of incoming and outgoing mail for the office and Associations.
- Process print jobs, scanning and faxing as general office support when needed
- Organizes and prepares correspondence and association business.
- Receives and responds to incoming calls from homeowners, Board members and vendors.
- Prepares and assists community managers with monthly board packages and in house mailings.
- Relieves concierge/reception on an as needed basis.
- Other duties as assigned.
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Professional customer service skills.
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
- Partner with community managers, vendors, peers, clients.
- Ability to interpret verbal and/or written instructions at a proficient level.
- Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team.
- Ability to keep workspaces organized and maintained. Alerts Office Manager of low supplies and assists in supply stocking and distribution.
- Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
- Knowledge of company policies, procedures, and forms.
- Must be able to work effectively with others in person and in group setting
- Must be able to prioritize, manage time, and meet deadlines.
- Must be able to interpret verbal and/or written instructions at a proficient level.
