What are the responsibilities and job description for the Monitor position at Associa?
Job Description
Associa is currently looking for awesome pool monitors to join our team in Reno, NV. The pool monitor will help make enforce pool rules an regulations for the residents.
An essential responsibility of this role includes ensuring cleanliness, setting-up, safety of all areas and facilities, and attending to all guest needs within the pool area as per the safety guidelines.
SWIMMING POOL ATTENDANT DUTIES AND RESPONSIBILITIES :
- Provide excellent service consistent with the HOA's standards operating procedures and brand attributes.
- Greet all guests upon arrival, distribute towels, offer assistance with seating, delivering consistent guest service, exceeding guest expectations, and providing all other supporting services.
- Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc.
- Willing to take ownership of all resident requests and complaints, and communicate complaints / issues to Community Manager.
- Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
- Ensure swimming pools and the complete health club area is clean at any times and report any maintenance issues to the Community Manager.
- Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning.
- Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.
Requirements
Ability to work varied shifts during weekdays, weekends and holidays.
LI-WB1
Last updated : 2024-06-20
