Patient Collections Specialist

Description

About Us

Since 1974, Associated Retina Consultants has an experienced team of Arizona eye specialists to diagnose and treat your vision problem. Our focus is on the retina, macula, and the vitreous humor in the eye. We work hard every day to protect and save our patients vision, helping them lead better quality lives.

Position Summary:

The Patient Collections Specialist will be responsible for managing the accounts receivable process for Associated Retina Consultants. The ideal candidate will be self-motivated, detail-oriented, and possess excellent communication skills.

Responsibilities:

• Manage the accounts receivable process, including posting payments, following up on unpaid claims, and submitting appeals as needed
• Work with insurance companies and patients to resolve billing discrepancies and ensure timely payment
• Monitor aging reports and identify delinquent accounts for collections
• Respond to patient inquiries related to their accounts
• Maintain accurate and up-to-date patient account information in the billing system
• Follow established policies and procedures related to billing and collections
• Collaborate with other members of the billing and collections team to achieve department goals and objectives
• Other duties as assigned

Qualifications

Skills and Qualifications:

• High School Diploma or Equivalent required.
• 2 years medical billing experience preferred.
• Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements and systems.
• Proficient in Microsoft Word, Outlook, Excel, and 10 key calculators.
• Basic knowledge of medical terminology, including CPT/ICD-10 coding.
• Effective communication abilities for phone contacts with insurance payers to resolve issues.
• Knowledge of medical terminology likely to be encountered in medical claims
• Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• In office environment with controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employees ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Associated Retina Consultants is an Equal Opportunity Employer.