Aesthetics Coordinator

Job Title: Aesthetic Coordinator

Location: Associated Skin Care Specialists (Eden Prairie, Maple Grove, Minneapolis locations) *Must be willing and able to travel between all 3 sights on a weekly basis*

Job Type: Full time

About Us:

Associated Skin Care Specialists (ASCS) is a leading dermatology clinic dedicated to providing exceptional medical, surgical and aesthetic services. Our team of experienced, board certified dermatologists and medical aestheticians is committed to helping our patients achieve their aesthetic goals while maintaining the health and integrity of their skin. The Aesthetic Collaborative is the aesthetic division of ASCS and consists of the aesthetic dermatologists and their team members.

Job Description:

The Aesthetic Coordinator serves as a liaison between patients and the members of the Aesthetic Collaborative including physicians, patient care coordinators, medical support staff, aestheticians and facility coordinators. The Aesthetic Coordinator will play a crucial role in ensuring a seamless and positive experience for our patients seeking aesthetic treatments. This role involves facilitating a smooth journey from initial inquiry to post-treatment care by answering patient questions, ensuring proper inventory, managing cosmetic logs and patient interfacing software.

Key Responsibilities:

• Schedule and coordinate appointments for aesthetic procedures, ensuring efficient scheduling and patient convenience.
• Educate patients about procedures, skincare and post-treatment care instructions. Provide information on the benefits, risks, and alternatives of various aesthetic procedures to help patients make informed decisions.
• Maintain accurate records and inventory at all cosmetic sites, including up-to-date inventory logs. Handle billing and insurance-related inquiries as needed.
• Deliver exceptional customer service by addressing patient inquiries, concerns, and feedback promptly and professionally. Ensure a welcoming and comfortable atmosphere for all patients.
• Stay updated on the latest skincare products and treatments, and provide recommendations to patients based on their individual needs.
• Assist in marketing efforts, including promoting aesthetic services, organizing events, and collaborating with marketing professionals to attract new patients. Manage patient management (Keap) funnels.

Daily tasks:

• Answer cosmetic phone line, check messages and emails, and respond in a prompt and efficient manner
• Check Alle frequently to ensure that patients are optimizing their available points. Contact and schedule those patients that have a surplus of points to use.
• Enter patients into the Keap funnel and manage flow through the funnel
• Enter data into the excel cosmetic log and ensure log is up to date and accurate
• Manage membership patients and ensure they are scheduling monthly treatments

Weekly tasks:

• Check injectable inventory at all sites (Eden Prairie, Minneapolis, Maple Grove)
• Botox/fillers/Dysport/Threads/Bellafill/Kybella/Asclera
• Place orders for inventory

Monthly tasks:

• Perform inventory and check expiration dates on products at all sites
• Notify Aesthetic collaborative of any products expiring with 6 mo. and aid in creating promotions to move the products quickly
• Send inventory totals to accountant

Qualifications:

• Prior experience in a similar role in a medical or aesthetic clinic is preferred.
• Strong interpersonal and communication skills.
• Knowledge of skincare products and aesthetic treatments.
• Excellent organizational and multitasking abilities.
• Proficiency in using Microsoft Excel, computer software and electronic medical records.

Compensation

· Starting: $19.00 - $25.00 per hour

· 401K Profit Sharing after 1 year of service

Benefits:

• Health, dental, and vision insurance
• Health Savings Account options
• Employer paid life insurance
• Disability Insurance
• 401K Traditional and Roth retirement plan
• Paid Time Off
• Professional development opportunities
• Employee discounts on aesthetic treatments and products

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Uniform allowance
• Vision insurance

Medical Specialty:

• Dermatology

Schedule:

• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• Are you willing and able to travel between our Minneapolis, Eden Prairie, and Maple Grove clinics on a weekly basis?

Experience:

• Aesthetic Dermatology: 1 year (Preferred)

Ability to Commute:

• Minneapolis, MN 55410 (Required)

Work Location: In person

Salary : $19 - $25