What are the responsibilities and job description for the Manager, AUSA Conference and Event Center position at Association of the United States Army?
Job Description
Job Description
This job is a civilian position and does not require military service (including commission and enlistment).
Manager, Conference & Event Center (CEC)
Scope : Oversees and manages meeting services to both internal and external customers of the AUSA Conference and Event Center. Executes operational policies and procedures to achieve sales goals, including lead generation, marketing, data tracking, financial reporting, and other requirements. Assists with coordinating events held at AUSA conference facilities, including scheduling, contracting, food and beverage, audio visual, room set-up, cleaning, parking, and other requirements.
Major Duties and Responsibilities :
- Collaborates with conference center clients to understand and document their event requirements, ensuring thorough follow-up on all event details.
- Oversees all aspects of an event from set-up through clean-up while providing outstanding customer service.
- Provides vendor recommendations based on client requirements and budget.
- Manages contracts with clients and outside vendors.
- Schedules event coverage with CEC Coordinator
- Works directly with AUSA Facilities Manager for all event floorplans and purchasing needs.
- Works directly with AUSA Audio Visual Specialist for all AV support. Operates AV equipment at a basic level.
- Responsible for overseeing food and beverage service in coordination with caterers.
- Generates customer invoices pre and post event and ensures proper processing.
- Conducts post event evaluation with the customer, vendors, and internal AUSA departments to solicit feedback on areas of success and improvement.
- Ensures the cleanliness of the facility in coordination with building management.
- Assist with creating, implements, and monitors operational policies and procedures.
- Responsible for lead generation of external clients to achieve the revenue budget goals.
- Compiles monthly reports on revenue targets and performance.
- Responsible for public relations and marketing for the CEC. Creates marketing plans, promotional materials, product websites and other tools to facilitate sales in conjunction with Senior CEC Manager.
- Supports AUSA Annual Meeting as determined by the Deputy Director of Meetings.
- Other duties as assigned.
Qualifications :
Work Environment :
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
AUSA conducts background checks and uses E-verify to confirm the employment eligibility of all newly hired employees.
